Everything was great got free breakfast at the smitty's. Pool and hot tub was amazing.
Front desk staff is very nice and very helpful. My room was just the right size and comfortable.
Very very friendly service. Ali is an asset to this business. Room is spotlessly clean and quiet.
Room very nice .Bed was very comfortable. Disappointed that the Restaurant is closed and not much else going on in the hotel .
NOT VERY FRIENDLY. Was told that my family was not allowed in my room as they came to visit and suprise me with dinner. They were yelled at and told they had to visit me in the lobby. I talked to the manager and he told me that all you First Nations were warned of no guest policy as you will just trash the room. I will not be coming back here ever again and do not recommend this place. Towels changed but bathroom was not cleaned like I had requested.
Great hotel. Friendly staff. Clean rooms. Nice pool. We would definitely stay again!
Nice hotel with clean rooms. Good pool facilities. Didn't like that the complementary breakfast was at McDonald's.
Generally good experience. The first room they tried to offer smelled as though someone had just been smoking in there. Was a little ironic considering right before that the staff member ensured we had initialled saying that we would not smoke in the room. We told them and she switched rooms for us. I felt the staff member we dealt with could have been a bit more friendly, but ultimately she did everything required. 😊
Awful experience! It was so noisy! When we complained we were made to feel like this was our problem. Awful customer relations. We ended up leaving because we were so unhappy. No refund, no apology. And there is no restaurant like the website boasts. Not at all what the website makes it look like. Stinky and not worth your money.
Had to book through a local hockey tournament. Even though we cancelled a week before the hotel still put the charge through on my credit card. The manager said there was no confirmation of cancellation basically called me a liar. We could hear people and music all hours of day and night. This is the worst managed hotel I have ever had to deal with. Sheets were stained before we even slept in the bed. I wouldn't even give it a star but you have to rate it.
Quite satisfied. They were nearly sold out of rooms but still made it work for my family of four. And did everything with a smile. Thanks so much
The room was very nice, updated, clean had everything I needed.
Front desk staff were very organized and friendly.
Would definitely recommend
A centrally located hotel that has plenty of parking and all of the modern amenities. It has a good restaurant that while limited in scope, serves good food. Rooms are very nice and clean.