Name: THE TEN SPOT I queen west
Address: 749 Queen St W, Toronto, ON M6J 1G1, Canada, CA
Telephone: +1 416-915-1010

THE TEN SPOT I queen west is a spa, located at 749 Queen St W, Toronto, ON M6J 1G1, Canada. They can be contacted via phone at +1 416-915-1010, visit their website www.thetenspot.com for more detailed information.

Location :

749 Queen St W, Toronto, ON M6J 1G1

Contacts :

Added by Jopie, at 08 September 2016

Monday 8:00 AM – 8:00 PM
Tuesday 8:00 AM – 8:00 PM
Wednesday 8:00 AM – 8:00 PM
Thursday 8:00 AM – 9:00 PM
Friday 8:00 AM – 9:00 PM
Saturday 8:00 AM – 8:00 PM
Sunday 10:00 AM – 6:00 PM

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27 November 2017

I've been using the services at this location for over 4 years now and I am very happy with Cassie, Ashley, Romana and Glaze. I have no complaints. It is always a professional quick efficient and excellent service. They pay attention to every small detail. Their new laser service is excellent as well, it really works well on me with no side effects for me. The only small thing I would suggest is that they improve the formulation of their wax to be even better and even gentler. There is room for some improvement there. Otherwise I am very happy with the manicure/pedicure/facial and other services and I have recommended their services to many friends.
Rebecca Adams

09 November 2017

Sasha was great! Booked a last minute leg wax and was able to get in before they closed. Staff was great that greeted me, felt warm and welcoming. Sasha made me fee comfortable and less self conscious (I get nervous about a stranger seeing everything! Well almost everything). Leg wax was great and she was very throughout. Girl, she was even plucking leg hairs on my thighs! Smooth legs, great service, very happy.
Anja Leberle

25 October 2017

First time that I went there and I really loved how they work there. Stuff is very friendly and professional. I definitely will go there again.
Jana Zacharias

15 August 2017

Great gel manicure and incredibly friendly staff. Got my nails done with family members for my wedding and could not be more pleased with the turn out.
Anne Huang

11 August 2017

I moved to Toronto nearly a year ago, but visited the city many times. I came across The Ten Spot on one of my visits and have been coming here ever since. What makes The Ten Spot stand out from the other places (apart from playing Friends episodes in every treatment room), is the service with a smile. I have never come across a rude or uninterested member of staff from the lovely girls at reception to the aestheticians and for me this is super important, as I used to work in customer service. Oh, and of course their waxing services are top notch too; clean, efficient and SPOT on.
Jessica Shrum

11 August 2017

I don't think I could go to anyone else besides Holly. She is professional and absolutely (completely biased here) one of the best esthetician's. I may only come to the Ten Spot for my gel manicures but the application and quality of work is unparalleled - She's a true GEM!

A huge shout-out to the WHOLE team from the front desk to everyone employed at the Queen West location. I was feel the MOST WELCOMED at this location, hence the travel from across the city.
Ayesha Adhami-Magueta

12 May 2017

My girlfriend and I came in for a Gel Mani/Pedi - Nelia and Ashley were super lovely and kind, and did a fabulous job on our fingers and toes for my wedding this Saturday. We would highly recommend both The Ten Spot and our techs for anyone looking for a professional, friendly and creative pampering experience! Thank you so much! I'll be back again!
Ashley Ash

08 April 2017

Neila was my waxer and honestly she made the entire experience so much better. She was so sweet and kind and made it very comfortable for me. She talked me through everything. She even gave me a hug at the end. I really appreciated her approach and that she very quick. I love the Ten Spot! It has made waxes a way better experience for me. Thank you Neila
Patricia Zhou

18 February 2017

I don't trust anyone but Ashley with my eyebrows anymore. I went from thin and sad brows, to full and perfectly sculpted brows. Love!
K.C. Arnold

25 September 2016

Terrible customer service to loyal customers!!

I have been going to the Ten Spot for around 4 years now for both waxing and gel manicures. I have also sent many friends there on recommendations, but I will no longer be supporting this salon because of their inability to fix a simple issue.

I had always thought it was a nice place, with a good atmosphere. The services are good, not great, and the staff are friendly. The prices are mid-range but I kept going back mainly because of the location.

Recently, I went and got a gel manicure on a Saturday night. By Monday mid-day the shellac had chipped on 4 nails. This had never happened to me before, it was completely unusual and I thought they salon would redo the job as something had clearly gone wrong. I called them on Thursday during the day (when I first had a chance) to tell them what happened and this is when my view of their salon completely changed.

As a loyal customer, one who is also a generous tipper, one would think redoing a polish job would be a no-brainer. This was not the case. The staff quoted their 4-day policy to me stating that because I didn't call earlier there was nothing they could do. The salon admitted that sometimes there is a problem with how to polish is cured, and some of the brands of polish they carry chip, but again did not offer to fix my nails which I had paid $50 plus tip for.

I asked to speak with a manager and when the manager emailed me about the issue she again quoted the policy and offered me a 50% discount, not a full re-do of a botched service. Ah, thanks. Yes I would like to pay more money to fix my nails.

In my mind, there is only one way to fix a botched polish job: redo it. Talk about TERRIBLE customer service to someone who has been loyal to their location for 4 years! I was shocked they would treat me in such a way.

Needless to say, I won't be going back. They ruined a relationship over an easy to fix problem.
Stefania Villeneuve

22 September 2016

I love this location. Been seeing Jamie for about a year now. We have built a wonderful relationship and she makes me feel very comfortable every time I go see her. To add, she is awesome at what she does. She is quick, painless, and efficient and is great at recommending products and tricks to prevent ingrown hairs and redness. I definitely recommend her and the Queen west location. The staff is very friendly and courteous every time I go.

Cheers,

Happy waxing!

Stefania
Sigrid Jacqueline Myers

15 September 2016

Glaze is absolutely the best! About a year ago I had to find a new gal to do my waxing and booked with Glaze after reading such great reviews of her. I was not disappointed - not only does she make you feel at ease, but she is super amazing at her job. Efficient, professional and all around lovely.

Beyond Glaze, the location is always super clean, the staff professional and I love that every.single.time. I have a treatment, I get asked for feedback and if there are any issues, the company responds right away. That's the kind of customer service that will make me (and most people) lifelong customers.

Great job, guys!