I love this location however last night was my birthday and 12 family and friends joined me. Everyone ordered and received their meals, except me. My son reminded them that I didn't havr mine. Most people were more than half finished before mine arrived. It was a quarter white with fries, so nothing requiring special prep. Rather disappointed.
No wonder this place is so busy. The food is always good and the service is super friendly. It's not expensive so we can eat there often.
Lots of free parking, wheelchair accessible and they have a great veggie burger too. :-)
Great place for Family and friends to eat and superb and attentive staff.
Went last night. Was busy but not full. We had 5 at our table. Our server was friendly but the service was awful. It took at least 15 mins after we got our drinks for him to come back to take our order. It took a long time for our food to come. My husband ordered an appetizer and, even though we asked for it to come BEFORE the main meal, it came with everyone else's main meal. His main meal came around 15 mins AFTER the rest of us were finished eating. Dishes were not cleaned off of the table as required so when dessert came, the table was so crowded it was hard to enjoy the dessert. Very disappointing to say the least. �
A Heads-up for consumers. Please be VERY careful when buying/using Swiss Chalet gift cards. Apparently they are Store-specific. That is, it is up to the issuing Store whether to honor the card or not and in which way it is honored. Also, it seems you cannot use the Call Centre to order something with the card, you must go to the Store and see if they will honor the card.
Apparently there is something called a Swiss Chalet Ultimate Gift card that (supposedly) 'works'.
Went there last night around 630.We had a booth seat with 6-7 around us empty and they were filthy with stuff still on them.Our table as well was dirty.When your waitress/waiter takes you to your table and doesn't see the obvious there's something wrong and you shouldn't have to ask to have your table cleaned.The women's bathroom was disgusting with a sink leaking and water all over the bathroom floor and water coming out to the hall very unsafe.When I mentioned it to a staff member who was sitting in a booth talking to people when she should of been working ex cleaning tables I will never be back.Very disappointed.
Great food. GREAT price good service. The men's washroom was out of toilet paper though.
We were there about 4:30 in the afternoon. Waitress was very friendly and service was fast. The food was delicious.
This place is brutal. Constently out of menu items. super dissapointing
Always have a great meal at your location on Merivale road in Ottawa.
Every time I am in Ottawa we eat there the service is great nothing negative to say
Great service, enjoyed the food was very delicious!
U guys should check it out it's truly the best restaurant ever