Every time a new record comes out (or is about to come out) I go there to buy it or preorder it, and never once have they been able to even find it in their system. These are new albums that are coming out, not old, rare and hard to find records. These are relatively big names as well. This has to be the worst record store I have ever been to.
Glad to see someone is still trying to keep music media alive offline! So far a better experience than the store you replaced at this location, friendly staff! many deals. But really, you should put up prices on your site, it would make it much easier to shop online.