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Added by Jopie, at 28 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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10 Reviews
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22 November 2017
Went into the hospital at 7pm yesterday night with severe vomiting while being 5 months pregnant. Nurses were great, got all blood work and ultrasound done within the hour. They then told me they at results an hour later, we then waited for the doctor for 3 HOURS to come back to give results. We saw him walk by the room multiple times without stopping to give the results so we can be discharged. The nurse was trying her best to get him there and still there was nothing, at midnight we walked out of the hospital with NO RESULTS only to find out the next day that everything was fine. It would have taken all of 1 minute to read us the result to put our minds at ease and get us out of the hospital. To have all these patients waiting, young and old is unacceptable for 3 HOURS. The only reason it is getting 2 stars is because the nursing staff was excellent, but this doctor should not be able to practice at this hospital if he is going to treat patients like this.
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15 November 2017
Swing and a miss!,miss diagnosis on three separate occasions, my 4 year old daughter is a victem of miss allocated funds and under staffing.they let my daughter walk out with a urine infection and no treatment,it's a shame Southlake is the closest hospital for miles .
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30 October 2017
Cancer centre is wonderful. Emergency seriously needs improvement communication skills. I have been here several times for my parents. Nurses will tell you doctor is coming soon. 8 hours later, we are still waiting. I don't mind waiting. I hate being lied to.
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28 October 2017
They don't help with mental health, if anything they make it worse. I tried going to many agencies to get me help and they blew me off so I thought the hospital would leave me with at least good resources and a temporary psychistrist. Nobody in there listened to me, asked me questions and cut me off before I was done. They wouldn't let me outside when that's the only thing that calms me down. I was watched 24/7 and saw the mental health workers laugh together while I was crying and having an anxiety attack which they gave me no medication for. The psychiatrist I saw the next day also rushed me, interrupted me, didn't want to tell me about what medications he was giving me, and told me to leave. I told him I have nobody, I'm living in my car, I've tried these meds and didn't work, I need a psychiatrist and a plan to get better, I don't think he understands yet because I didn't get to talk enough. They made me leave and threw me on the street while I was crying. Do not go here for mental health, they will l make you feel like an animal and leave you alone.
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10 October 2017
I wish I could give a zero star. Please visit another hospital. I had a hysterectomy here and while my surgeon was great, the after care by the nurses was horrendous. They were rude and it took 30 to 60 minutes for someone to come when I pushed the call button. I spent 2 days on a stretcher in a hallway after my surgery because there were no rooms. Everything was dirty. The nurses didn't care about me at all, made mean remarks. I'm a pretty easy going person and I've never written a review before but I had to about this. It's terrible. I was crying for days at this hospital. I will never go back.
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17 May 2017
If you can make it to anothet hospital, do so!
Over the several years I lived in the area I had plenty of trips to this hospital. A few pregnancies, a few losses, a few kids born, an ectopic, a few surgeries and plenty of ER runs. Out of the dozens upon dozens of trips I can not recall 1 time where I or my family disnt have to deal with shorty nurses, egotistical and aggressive Dr's or misdiagnosis' that could have had a severe outcome.
I've had 1 Dr cancel a c section without discussion to the Dr who ordered it and then years later tell me I needed immediate emergency surgery for an ectopic pregnancy only to be left alone in a ER room waiting for said surgery until 1 am the following day.
Anithet incident involved another Dr in 2011. I was pregnant with my son and has seen my OBGYN comolaining about a hot red spot in the back of my right leg. He said it was likely a pulled muscle and that he woukd check on it the next visit if it was still bugging me. Several fays later I was taken into the ER by ambulance struggling to breathe & sent up to L&D because I was past 20wks. I told them it felt like an elephant was sitting on my chest. My OBGYN was called in and said it was likely the position of the baby and I looked too ok to be having issues. I didn't feel comfortable leaving and asked them to do more tests. I was sent for a nuclear lung scan and sure enough was diagnosed with a Pumonary Embolism in my lung. Without treatment it could have killed my baby and I.
Just stay clear!response / report this review -
22 April 2017
I beg of you if you AT ALL can take yourself or your family member to another hospital PLEASE DO!
This is by far the worst hospital experience I have ever had.
I've been to hospitals all over the world and have been treated better than this.
DO NOT GO TO THIS HOSPITAL IF YOU DONT HAVE TO!
This is a C grade hospital AT BEST.
Do not take the risk and go here.response / report this review -
17 March 2017
I am a little concerned as to why my information was accessed by a crisis worker at this hospital when I was not the patient, I was just written down as an emergency contact for someone. The crisis worker for the patient decided to access my entire file and information including bringing up confidential things from my past (10 years ago!) to the patient. If your name is placed as emergency contact, that should be for calling purposes ONLY. I did not give consent for my info to be accessed. I was not even present! The patient was able to tell me my entire life story this is NOT okay. I am not impressed that the Privacy Act has been broken. I will be filing a formal complaint, this is against the rights of my Confidentiality.
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10 March 2017
Overall, it was a terrible experience. I was on the floor puking continuously, haven't eaten in 5 days, felt like dying and I was treated with such disrespect/carelessness by most. HOWEVER, one nurse in particular was great. His name is Dwayne, short buzzed hair. While I was seeking assistance from others and receiving little to nothing, he was very informative and comforting. He also has a great sense of humour, a good person to have in the field. He shared his own tricks to help remedy my endless vomiting. He made my experience bearable, and for that I thank him very much!
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04 February 2017
I have been here MANY times for various reasons (injuries, surgery complications - surgery NOT performed here, illness, but mostly injuries of some sort). Emergency wait hours have never been that bad, and the staff are attentive but also limited in what they can offer before you're seen by a doctor. Understandable. The one instance I arrived with severe vomiting and pain, was administered morphine but NOT ALLOWED TO LIE DOWN. I have a known and documented sensitivity to morphine and it causes my blood pressure to drop very quickly, and causes me to vomit non-stop. I was forced to stay in a wheelchair which caused even more nausea and continued vomiting. I was so desperate that I locked myself in the bathroom and laid down on the floor. AS PER GUIDELINES - THE HOSPITAL MUST ALLOW YOU TO LIE DOWN ESPECIALLY AFTER ADMINISTERING MORPHINE. I had filed a complaint and followed up several times with ZERO response. The nurses that day were horrid and there were half a dozen empty beds. I needed maybe 10-15 minutes and I would've been fine to leave after, but they prolonged my suffering for HOURS and subsequently clogged up the ER unnecessarily by simply not allowing someone WHO SHOULD HAVE BEEN ALLOWED TO LAY DOWN, do so.
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