the nicu staff were simply amazing! great care was provided and they made us feel like we we're family and that it was more than a job for these people.
Hands down best hospital experience I have had in Canada. The hospital was clean and actually running well!
The staff were friendly and considerate. The nurses even remembered my name when I had to have a second surgery shortly after the first. The nurses were very accomodating as I was helpless for a while post surgery and they took excellent care of me.
I was very impressed after the chaos I have seen in other hospitals in Ontario.
The staff is the friendliest I have come across in years, they were the only ones to take my situation seriously. Although I am still waiting in pain to get a call for an emergency surgery three days later, the nurses and the doctors have a wonderful bedside manor. I have a severe phobia of needles and they were very kind and great at what they do.
2 months ago my grandson was born. The nurses were great and the doctors are very well mannered. I couldn't believe they check up on the mother after and visit her at her home. I can see why this Hospital wants to be one of the best. Thank you for treating are whole family like family.
Two weeks ago I had a full knee replacement. The nurses and staff were wonderful and so attentive, my surgeon Dr. Lever, such good bedside manner and wonderful surgeon. Why only three stars? They were for the previously mentioned, the two remaining non stars were for the management or whoever makes the cost saving decisions. On the day before I was discharged one of the nurses came in and told me a man was going to be in the bed that had just been unoccupied. I couldn't believe it. That would mean a complete stranger would be privy to what went on in my side of the room, going past me to use the washroom. I don't imply anything sexual would have taken place, just my lack of privacy lying there so helpless. I wasn't even asked if I minded, the nurse was just told to tell me. The nurses on duty made sure the curtains were drawn at all times, thank goodness for them. How much money do they save by doing this, not enough to make up for the anger I feel.I have never heard of this happenning before. It should remain same gender rooms. We are not cattle.
I waited in a room from 1:30am - 6:30am and without seeing ANYONE! The doctor was too busy God knows where doing absolutely nothing. I waited for 5 hours for my test results and still nothing! After waiting for 5 hours, I was exhausted and in pain with no help so I left.
To the doctor on duty at 7:00pm February 27th in the Green Zone THANK YOU for your understanding and help! After a 9 hour wait, both at a walk-in clinic and then emerg, we walked away knowing that there are those in the medical field who do their best to meet their patient's needs. We would give you 5 stars! Unfortunately, I found the two nurses on at Triage in the afternoon very abrupt, rude and, frankly, not very understanding at all. I strongly feel that the nurses need to put themselves in the patient's shoes, just as many of us try to see what they have to endure during their shifts.
The nurse's are hard working most of the time , but when your waiting for a doctor for 2 hours and all you see are doctors and nurse's talking about their trip to god knows where , and how they want to keep their tan but can't afford it. Like come on people don't wanna hear that while waiting in pain
I was booked for a procedure this past Wednesday. I was to be there at 10am and arrived at 945am. Was taken by pre-op nurse at 10am, check lists done, vitals done, very thorough, passed on the a kind person in the change room, then offered warm blanket while waiting in pre-op waiting room, then offered one when moved to stretcher, more checklists, kindness, reassurance and humour from anesthesiologist, recovery nurses were so kind. The whole experience was good from being to end. Well done PRHC!
My mom works there as a nurse. She had breathing problems and was taken to the ER. They were amazing, admitting her quickly and making sure she was comfortable.