I have waited here for twenty minutes to get cell phone help. Their products are really overpriced! Check online, things like cases and screen protectors are really cheap from amazon compared to a sasktel store.
Saul is amazing! My home button broke and did not want to purchase another phone as I am moving provinces. He took the time to trick the phone, get into my settings and unlock the “home button” feature. Saul is smart, friendly, and saved my phone! I highly recommend as he is an awesome employee of Sasktel.
Fast customer service. Coordinator was so nice and polite!
After being in store and then at home finding out their service didn't work, I was unable to contact the store to get my refund back. Called the 1800 number but they were unable to help me and had no way of contacting the store to have them reverse the charge. Very unhelpful. One of the many reasons why I don't deal with Sasktel.
Good service. Sometimes has long wait times when it gets busy, but the staff are great once you get to talk with them.
No access to store employee to ask 'stock' question. It's a phone store! You should be able to phone a local customer service rep.
Tanya helped me with a bill inquiry. She was extremely pleasant to deal with and went above and beyond to deal with the confusion. I am very impressed!
Having a person at the door directing you to the proper staff to help you out and answer your questions is a real benefit. Very efficient and well trained staff will phone technical support staff for questions that fall outside of their field. A good experience both times I've been there.
Went in yesterday with a broken, useless phone. Had the pleasure of meeting Mark, and he was easily the best phone guy ever. His product knowledge was A+ and he was funny & easy to work with. I may have came in upset and without a phone, but left with a new phone, a great deal and a great experience. I will not only continue to buy products through him, but also recommend anyone to him.
The staff that I dealt with was very friendly, courteous and understanding. She explained everything with clarity.
Poor costumer service, regarding infinet! I got told that I could get my fibre optic internet connected, so I cancelled my Shaw account! 2 weeks later when the installer arrives tells me that is not possible, because they never had the conduit installed underground! Now I have to pay the reconnect fee!!!
The service I had at this store was wonderful, each time I visited. My service with sasktel was great up until tonight I dealt with the most disgusting/horrible customer service rep on the phone. WOW! No one should be spoken to the way that he did to me, unbelievable.
I've gone to this location quite often and they have always been extremely helpful! I broke 2 phones while still on contract and they waved the 25$ activation fee both times to be nice and offered me discounts on getting another phone. Great location, though sometimes a bit of a wait , but worth it for good service!!