I dealt with Jeremy and was very pleased with his service. I bought a CX5 and couldn't be happier. After the test drive I met with the sales manager right away and he worked with us to come up with a fair deal we are very happy with. I feel I can trust this dealership.
I have been looking at upgrading our car and have been treated great by Murray Mazda. The new management are very impressive. Not sure whether to go Mazda or Honda.
I was told the actuator was broken and they needed my door opened to get to it, so they would have to cut my door off in order to fix it. They said there are no doors in North America and it would take 2 months to get a door from Japan and would cost $1000. I phoned Fountain Tire and told them what Mazda said and Fountain Tire said that sounds ridiculous and to bring my car there. Fountain Tire got the door opened without cutting it off, the actuator wasn't broken and the door was in perfect condition 24 hours later. Cost was $600. Also when I bought my car 9 months ago, I brought it into Mazda for an oil change. They said I should rotate my tires. Put the better tires on the front and balder ones on the back and cost around $25 which was fine. I went back for another oil change and they wanted to rotate my tires and would cost $25 again. I told Fountain Tire this and Fountain Tire said they have the wheels off to check the brakes during oil change anyway and shouldn't be charging you for that. Overall won't be going back to Mazda.
Pros friendly and a pleasure to do business with