Maximum Property Solutions

Location :

5156 Ure St, Oldcastle, ON N0R 1L0
Added by Jopie, at 18 April 2023

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• Anonymous

  21 July 2023

  I am new with Maximum Property Solutions and so far so good. I had a few new tenant hiccups but everything has been resolved or is in the process.
  Anita has been very good at responding to maintenance requests/concerns promptly. Once my outstanding issues are resolved I will definitely give a 5 star rating because I do understand some things take time to settle in.

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• Anonymous

  09 July 2023

  I never got my security deposit back. I checked, they got the keys for my room back on time as well as no damage to the property during my stay was reported. I was staying in there Sandwich Street location until June’21. I was about to recommend the place to someone but recalled my experience with the management.
  
  7july’23
  Update: I received the security deposit back. Firstly, thank you for processing it.
  But i didn’t like the part where i had to send proofs that i paid it in the first place.
  There should be a proper documentation/bookkeeping for all amounts paid by tenants. Since i paid it in cash, I really had to dig down my emails to look for proof of payment. The management should be aware of all this information.

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• Anonymous

  02 May 2023

  I am writing to express my disappointment with the service provided by one of your agents, Alan Sani. Recently, I had to move out and had to hand my keys to the management company. When we arranged for a specific time to meet, the management company did not show up.
  
  The next day, Mr. Sani blamed us for the miscommunication and spoke to us in a very rude and disrespectful manner. When we tried to explain that we had a lease agreement with our landlords and not with the management company, he continued to speak rudely and demonstrated a complete lack of understanding of property law or landlord-tenant law.
  
  Mr. Sani's behavior was completely unacceptable and unprofessional. He was the rudest agent I have ever met, and his disrespectful attitude is not tolerated. If the company still keeps him as an agent, then it is clear that the company is willing to be rude with tenants.
  
  I hope that the management company will take my complaint seriously and take appropriate action to ensure that this type of behavior is not repeated in the future. It is crucial that tenants are treated with respect and professionalism, and agents who behave in a disrespectful manner should not be allowed to continue representing the company.

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• Anonymous

  28 April 2023

  I highly recommend Maximum Property Solutions to anyone in need of a home! Jessica was phenomenal in securing my brother and I a beautiful new home and since then Anita has been nothing short of spectacular in answering and handling any questions and concerns we’ve had as we’ve settled in! The whole team is incredible and very responsive and you won’t regret giving them a call!

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• Anonymous

  25 April 2023

  Would not recommend Brendan Jay/Watts, whatever his actual name is on any front but especially as a homeowner. The guy takes days to respond to messages when he finally does book showings and then rents out the property without the courtesy of letting those with appointments know.
  
  It took him 3 days for a simple response to begin with, if you're trying to rent your home, that's the last thing you want and as a business owner myself, it's a reflection of his lack of respect for both owner and tenants.
  
  He told me he'd send a text scheduling, that never happened, and honestly, not anyone I would want managing my property.
  
  So, their response was that it was already rented and that they could always "learn." Static social media response???
  
  They have to learn to notify appointments that something is no longer available??? Where is the bang your head emoji when you need it.
  
  Never heard a peep out of the guy, I stand by my statement. If you have to tell a company they should CANCEL appointments they booked and respect people's time, there is something seriously wrong, not just a "oh sorry we can learn"🤦‍♀️🤦‍♀️🤷‍♀️

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