I want to thank all the caring staff and Dr. Tremblay for all the great service over the years. They always handled my dog with care and kindness and I always felt well informed to make the right decisions. This clinic goes above and beyond. And I thank you for your compassion during and after my dogs final day.
The only place I'll take my pets! I trust everyone there like family (maybe even more!) They have the highest standard of pet care I've seen. 10/10 service
I highly recommend Maple Ridge Veterinary Hospital. Dr. Bedford is a special find. They took the time to thoroughly examine and explain all aspects of the vet visit. They answered all my questions and addressed my concerns in a compassionate and friendly way. I appreciated my input being taken seriously, and I was given the tools to make my own informed decisions.
I did not feel pressured to do any extraneous tests, and all recommendations I received were reasonable. I also really appreciated that this hospital does NOT seem to be driven by BigPharma, or by Pet Food Sponsorship, which is so often the case these days and I sincerely feel as though my animals were in very trustworthy hands that genuinely care.
For what it's worth, from my experience, this hospital is LGBTQ friendly.
Staff is awesome! The vets are amazing and honest. Can't say enough good things and I've been to my share of vet clinics. Highly recommend.
Amazing place for pets great staff and business
Took my cat here at opening hours, to find out they ONLY accept patients that are getting surgeries.. My cat was having troubles breathing which I told the lady, and she advised I went to Langley animal hospital. Which is quite a distance, so we went to the closest open hospital. My cat died on the way to that hospital. This hospital needs to be more specific on what hours they are actually OPEN, and they should not be turning away an animal that's having troubles breathing.. I lost a family member today, and I wanted to thank the lady working there for doing such an AMAZING job at taking care of animals.
This is a fairly good place for your cat or dog. Be wary of leaving your pet overnight as they are left alone all evening and night until they open again in the morning.
In few words, they are the best! Incredible caring and professional, super vets and super team, including the friendly and patience receptionists! I wish i had a family doctor as good as all the vet doctors in this clinic.
Very unprofessional and rude. Called as soon as they opened as my puppy had a tense back and sore stomach. They said they didn't have room but could do a drop off and see her in between other animals. Then they said it may be best to take her to emergency incase they can't see her right away. When I called emergency vet they said they don't have any of their special services today(because it's the weekend) and that we may as well go see a regular vet since there is nothing more they could do.
We arrive at maple ridge vet and when we get there the receptionist act like she had no idea we ever spoke in the morning and then went to the back room to call the emergency vet and came out saying that they didn't see us or talk to us and our situation did not sound familiar.
Then they procceed to tell us the vet doesn't have any time to see us and can't do a drop off appointment anymore.
I don't know how you work at a vets office and see a small puppy shivering in pain then have the audacity to turn us away after just one hour ago you said you could take us. That's very disrespectful and heartless. People like that should not work in animal clinics as they lack compassion and knowledge or even common sense that animals truly need.
After being out of Maple Ridge for 5 years, we did not hesitate in bringing our pets back to this amazing hospital upon our return. Dr. Tremblay and all of the staff here are exceptional and caring animal lovers.