Name: OpenRoad Honda
Address: 6984 Kingsway, Burnaby, BC V5E 1E6, Canada, CA
Telephone: +1 604-525-4667

OpenRoad Honda is a car dealer, located at 6984 Kingsway, Burnaby, BC V5E 1E6, Canada. They can be contacted via phone at +1 604-525-4667, visit their website www.openroadhonda.ca for more detailed information.

Location :

6984 Kingsway, Burnaby, BC V5E 1E6

Contacts :

Added by Jopie, at 26 December 2016

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday 12:00 – 5:00 PM

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Arvidas Esteban

30 November 2017

I had a pleasant experience with Open Road Honda Burnaby, well enough to take the time and write a review. My wife and I were in the market for winter tires and I called every Honda dealership near my area.

Whereas I was ignored or put on hold for a very long time at other places, I was well looked after at Open Road Honda. When I didn't have time to talk on the phone because of work, the Service Manager Mark arranged my winter tire service through email.

I get a reminder call the day before my appointment and on the day of the appointment I was greeted by Gary the Service Advisor. I was given a complimentary ride home and a complimentary pickup by Art the Driver while everything was taken care of.

I even had warranty work done by Open Road Honda for my 2016 Honda Fit. No nonsense and I wasn't given the run-around. :)

My wife and I are very happy with our set of Michelin winter tires and the service we received from Open Road Honda Burnaby!
H Tse

22 November 2017

Everything about this dealership is exceptional.This is the dealership that will take care of you and your car!!!

I purchased my used Accord from Carter Honda. After I purchased the car, it was noticed that the service records did not match what was done under the hood. I brought it back to Carter Honda's attention but it turned into a gong show and a nightmare. Whenever I see or hear "Carter Honda" I get a sick feeling in my stomach!!!

When i found out that there was a service recall for my battery, it was HIGHLY recommended that I see Tim Yau (Service Advisor) at Open Road Honda. When I took the car in, he heard about my experiences with Carter Honda. He went above and beyond his duties and made sure my car was checked out when it was in the shop for the recall.

As a female driver, it was the biggest sense of relief to know that the car was checked thoroughly and I can drive it safely instead of wondering what is going to happen to the car.

Thanks to Tim and Open Road Honda in taking care of me and my car.
Adrian C

16 November 2017

I recently purchased a new car and I'm glad my friend referred me to Glenn. Overall the experience was great. He was genuine, honest and didn't pressure me at all from buying the car. He was also patient and easy to talk to. Glenn gave me a the run down of the available payment plans till we found the right one that's fits me. In the end, I ended up getting a good deal and I'm happy very happy with my new purchase. I highly recommend going to this dealership and asking for Glenn if you're looking for a new car!
Steven Page

18 October 2017

My Fiance and I went to look at the used car lot and were welcomed by a very miserable and useless salesman. He didn't seem to be interested what so ever in helping us. When we asked questions about the cars we were interested in, he simply had nothing to tell us about them. When we went inside to look up some information since he didn't know anything about the cars for sale, he then still didn't seem bothered to help us in anyway and was very rude. When we realized he was no help and this was a waste of time we got up and left only to see him go straight for his dinner that he clearly was more interested in. I mean honestly if you were hungry then why did you come out to waste a customers time if your not interested in the first place. Word of advise, learn the inventory of what your selling and put a smile on your face. It may help you earn some money.
Gary Yang

04 September 2017

I walk there to consult a civic, and I meet a sale, Jenny. She was very nice and profession. She help me 3~4 way how to manage my budget to get my car. She helped me a lot and spend 3 hours to let me understand what I need and how I can do. She also gives me many suggest how to choose a car I really like. what she did makes me feel she is stand with customers together. I understand clearly and feel very confident. By the way,I went to Richmond Auto mall twice, but I don''t think they give me much information and respect. So, before I went to OpenRoad Honda, I was not sure I will buy a Honda or not, but OpenRoad Honda makes me feel confident and happy. I just want to say, OpenRoad Honda is the best Honda dealer in Greater Vancouver ever!
Linda Nguyen

12 July 2017

Leo helped me with the purchase of my first car. He is very knowledgeable and friendly. Leo asked me what I wanted in a car and recommended a trim based on my answers. Needless to say, everyone should go see Leo!
Marina Johnson

08 July 2017

They are a rip off!!!! Never go there for mechanical work!! I had them try to fix my ac and they changed me 100 to diagnose that it would cost me $450.
Just took my car to a place in Port Moody. They recharged my ac and told me everything was fine. Cost me $160. Honda dealership mechanics are a RIP OFF!!! I'm so mad. Mechanics that lie should be charged criminally!
Pierre R

25 June 2017

I had a great buying experience at OpenRoad Honda in Burnaby. Megan in particular has been super responsive, friendly and helpful. Her goal was to close the sale while at the same time not being pushy. Call her if you want a no stress car buying experience! I just received my brand new CR-V and I am loving it!! Thanks as well to Magan's support team for helping find out the car in the colour I wanted in record time despite low level inventory.
Julienne Daos

07 June 2017

I got my new car from Glenn and the experience was awesome! He was very patient, welcoming, honest and did not pressure me at all! He gave me a really great deal and was so helpful! Tony was also very knowledgeable when showing me all the features of the car. Overall great experience highly recommend you visit this dealership!!
Gabriel

20 May 2017

Great dealer and salesperson. I first talked to Bob over the phone to ask about the '17 Civic. When I came in for a test drive, I found that Bob was very friendly, knowledgable and patient in explaining the features of the car. I enjoyed the fact that our conversation was relaxed and casual, with no pressure, as if I was talking to a friend and not a salesman. I ended up getting what I thought to be a very fair deal on the Civic and they were able to accommodate the fact that I wanted to have it ready within two days. Overall, I'm completely satisfied with my experience at OpenRoad Honda and I'm glad that I bought my car here. Thanks again Bob!
Jessica Rinfret

08 March 2017

Recently leased a 2017 Fit. Owen was my salesperson - he was friendly and personable throughout the experience, but we did struggle with communication a little bit. I am very careful and am a planner, and I felt a bit rushed through the process and like I didn't have all of the information I needed before making a decision, although I get the feeling that came from the management team.
I picked up my new car and drove off happy until I went to drive it that evening and discovered that the dome lights inside my vehicle weren't working. Now I'm going to have to bring it in to the service team right after purchasing it, which is an inconvenience to say the least. One would have thought that those kinds of things would be checked before releasing the vehicle to the customer. The outside of the vehicle was also a little dirty, to be honest. I know they were busy that day and had lots of customers picking up vehicles, but it came across a little sloppy.
Overall, not a bad experience necessarily, but certainly not as good as it could have been. We'll see what happens with the lights - hopefully they'll go out of their way to make it right.
Xmerz R

04 March 2017

Service, generally speaking, is not bad. But their price is on the expensive side, so better service is expected.

A couple disappointments:

1. Their technians don't seem skilled enough. They failed to fix moldy smell in the AC of my car. After expensive filter change, smell still persisted. I complained in Honda survey. But their follow-up solution was telling me to turn off AC early before I park the car. This problem was later fixed by another garage.

2. After you paid for your new car at this dealer, they would try to sell you additional packages of extra body coating, under-the-car coating, and seat spray etc. The accounting people doing this was a bit too pushy. That made the purchasing experience a lot less pleasant.
Jordy Brisbin

27 January 2017

Honda's have been good to me, they are reliable and inexpensive to maintain. Great for a car you are going to be putting lots of miles on.
It was rated at 50mpg, but that was immediately discoverable as BS. Salesman stood by the claim, but there was just no way. Long gentle drives to the USA at modest speed, it wasn't even close. Eventually, he confided that American result are more accurate. I checked it out, and sure enough, the rest of the world is honest about it. This is biggest peeve I have about Honda, just the dishonesty about mg. I like the car, service is great, I will buy another Honda.
Oscar Ho

05 January 2017

We purchased a vehicle today and our sale person is Owen. He is absolutely amazing in assisting us with our vehicle. From selecting to closing the deal and to delivering, he provided us with great friendly service. Even with some minor issues, he quickly follow up and take care the rest for us. 10/10! Their other staffs like Peter in the sale department and Grace in the office were very supportive in the whole shopping experience. They help and think from customer stand point. Thank you!!
Wayne Chin

02 January 2017

I was absolutely pleased with the service that I received here. Chuck was my sales associate and there is not a better gentleman who's knowledge base exceeded my expectations, and helped me make an informed decision before agreeing or signing any paperwork. Both he and the staff were exceptional and professional. I highly recommend Chuck to my friends and family for their next vehicle purchase! Well done!