Rooms were clean, you could not use the pool as it was so small but over clorinated that you could not stay in the room. This was not good for a group. Most places like this are welcoming of the business but they want no part of it. We were threatened to be kicked out while checking in. No free breakfast for kids if booked as a group even though you pay a premium. Over charged for a conference room that we could not use the tv for as the volume would not go over a whisper with the helpful response that they are all like that. Not again thanks.
It was stormy last night, and we needed a place to stop last minute with the pets. We are also hauling a uhaul trailer. The staff had a room for us, and after hearing about the hard day we had with the final packing, and leaving late, they upgraded us to a suite with a separate living room, in the corner of the hallway for privacy. The bed was comfortable, and we had a great night sleep!
Didn't stay at the hotel, just ate at the new iteration of the restaurant. The decor was still under construction (painting, cleanup ect) and the food was decent. It was over priced, however. We had a Greek quesadilla, a hamburger and 2 soft drinks which came to $41 + tip. Honestly, we could have gone to Kelsey's next door and had the same food for about 20-30% less. Was disappointed. Oh and they charge 2.49 for a slice of cheese.
This hotel has bed bugs. Management refuses to return calls. Husband had to be treated at a medical facility for bites he received all over his body. Be very careful when staying at this place.
I stayed at the Holiday Inn Hotel & Suites this past weekend and had a wonderful stay. The man who checked us in was very friendly and helpful. Our room was very clean. The thermostat we had in our room was very much appreciated. The bed was comfy and the duvet provided plenty of warmth. I would definitely stay here again if I find myself in London.
Nice location, pool and gym are nice, rooms are big and have really nice beds
Rooms were clean, service was good. Breakfast buffet was nice and they made us feel welcome.
The room was clean, staff were courteous. Breakfast buffet was edible.
Hotel was great. Staff was very courteous and professional. It was a great stay.
The people there were very good and helpful but the hotel does not have a room service and you cannot get plates and spoons if you wanted. There is a swimming pool which instructs you to shower before entering the pool but there are no showers near the pool - you have to shower in your room and walk all the way down to the pool and I don't know if there's a change room. The room was neat and tidy and well maintained - loved the colours and the smell of the bar soap was very nice as well. I was very surprised that there was no room service.