A great shop with great people. I visited Vancouver for vacation and recreation. I wanted to have a look for some new cars by the way. Immediately a great vendor took time to me. Best regards to Jason. 😃 If me and my friends need new cars I will call you. 👍👌 thank you for your patience. Nice greetings from germany.
By far the best and most honest dealership! A one stop shop and so easy to deal with. Diddy and Jason are genuinely awesome guys and will really look after you. We absolutely love our car and will make a point to go back to have the car serviced on a regular just to see these guys for a laugh. Thanks guys, you made car purchasing way too easy.
Great service. I went in knowing what I wanted and Joel Campbell was able to get me into a the vehicle I wanted within an hour and a half. Papers signed, drove the truck off the lot. Exceptional. Thank you!!!
Recently bought a vehicle from Coastal Ford. All-in-all it was a good experience. I was dealing with their sales person Didier for the most part. He was very helpful, knowledgable and personable. It is clear going in that like most dealerships they are interested in making a deal immediately, however they were not aggressive like some dealerships can be.
Coastal Ford is your best Ford dealership in the Lower Mainland. All their salesmen are very knowledgeable, patient and not pushy. I highly recommend you go see Didier and Jason for your next Ford purchase. We leased a 2017 F-150 and we love it! Thanks again guys!
Many thanks to manager Jason and sales rep Allan for all their help buying my Edge.Most pleasant experience,which is not so easy to find nowadays.Kudos,guys from Erika
John Elkington assisted me with the purchase of a new F150 truck, He listened to what I wanted and matched me up with the exact colour and specs I was looking for. He didn't push and answered all my questions. And the price they told me it would be was exactly what I paid. This was the most enjoyable car purchase I have ever had and would recommend visiting the team at Coastal Ford the next time you buy a car or truck.
We took our 2008 Ford Escape Hybrid to fix a leaking windshield washer fluid reservoir/line and broken pump. Two days after the repair the windshield spray was not working and the reservoir was empty. We rescheduled an appointment with a reluctant employee to repair the job they obviously did incorrectly. We got charged $155 for diagnostic work and Ford was complaining how complicated the task was and how they were being generous to do the work. 1 day latter still a leak. However; not nearly as bad. Ford does not want to stand by their work and can't efficiently fix what should be a simple problem. I always owned Japanese cars before and never had problems like this. 4 times to fix the windshield spray. Come on. First and last Ford for me.
These guys are terrible human beings, kept a deposit on a car after clearly stating that I could get it back if I didn't take the car. The reason for me not taking the car was just based on the fact that were not allowing me to go for test drive in the car that wanted to buy. Don't do business with these guys. They don't deserve your business.There are way better ford dealerships out there.
Diddy and Janette were great to work with, they made it a super smooth and simple transaction. It was a low pressure and comfortable experience which is a lot to say as buying a vehicle is known to be quite stressful. Very accommodating and I recommend both of them and Coastal Ford Vancouver for your next vehicle purchase.
Excellent service department. Always great with communication, promptly attending to my cars needs, and ensuring it is ready when promised and cleaned! I wouldn't even think of bringing my Focus elsewhere.
I did buy my Focus at another dealership, but when I do replace my Focus, Coastal will be my first and only stop for another Ford product!
Top notch customer service. I called from Colorado having found out I own a Canadian F150, helped me out with my question over the phone for my local dealer. Great customer service!
Coastal Ford - Vancouver were very easy to deal with. I previously had a lease at another Ford dealership and initially approached them to review my options. I was looking at leases and or financing a new car. They did nothing to retain my business so I looked to Coastal Ford.
It was a totally refreshing experience. I was greeted by Will Chiltern whom I had made an appointment to meet over the phone. Will was a good guy to deal with and did the best to make us comfortable with our purchase.
Overall I have a very good experience. I question the sales tactic of the constant back and forth with Sales Managers and the General Managers etc.. id like to be able to strike a deal quicker than I did in the future.
If I make a next car purchase / upgrade from my present car, I will hitting up Will at Coastal Ford no doubt.
Thanks guys.