Coast Way Auto Sales Ltd

Location :

435 Brunette Ave, New Westminster, BC V3L 3G1
Added by Jopie, at 12 November 2015

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• Kobra Khan

  12 September 2017

  Salesman Ghass, very nice and polite , but take your time ask questions. Don't rush your purchase. When purchasing a rebuilt vehicle ask about photos , repair sheets, spare keys, and don't sign until all the caveats for the completion of the sale are complete. There upfront as long as the questions are asked.

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• Marc-Antoine Richer

  05 May 2017

  They have a car I really like, rebuilt status. Got it inspected at the dealership, they found about 1,000$ (possibly more) worth of repairs. Salesman told me they would fix everything. Two days later apparently they are too busy to repair it but offer to discount the price 450$.
  
  Yes, maybe it was still a good buy, the car has only 60,000km on it but the engine was swapped after being totalled. When I asked repeatedly about information on the replacement engine I did not get a straight answer which tells me it is most likely not under 60,000km even the salesman tells me it is illegal. If it really is, why not have proof and make it a strong selling point?
  
  This is my experience, on one car that I did not buy even though I spent time and money. There was a steering issue and no Ac liquid in the system although AC is listed as an option. I ended up being really suspicious of the rebuild quality of that specific car.
  
  Do yourself a favor by doing your due diligence when buying used, or new for that matter.

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• Megan Koeman

  16 March 2017

  After searching for a family car for 3 months I came upon Coast Way Auto's website. I arrived with my two hyper kids looking for a specific car. I was greeted by Omar who was honest, informative and pleasant right from the get go. I was right away smitten with one of their cars and really liked how quickly they made the process flow. I met Omar's relatives as this is a family business. Everyone was very polite and extremely tolerant of my over excited kids. If you want a dealership who is honest go here! Great prices and quality cars.

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• Deanna Harrison

  19 February 2017

  Super shady place. I don't normally go out of my way to write reviews on places but I feel people should be aware, especially when your spending a large amount of money on a car, a rebuild car to be exact.
  
  So my boyfriend came the day before to look at some cars, he found a couple he liked and wanted me to look at them. When we arrived the sales guy acknowledged my boyfriend but showed little interest in me, then he asked to take the Mazda he had test drove the day before again so I could see if I as well liked it, he refused to let him, so we test drove the car that I was interested in, first of all the battery had to get jumped before we took it off the lot, then when the car was on, the radio stopped working when you put it in drive, and all the lights for the engine, abs, etc were on. The sales guy said that it just had to be 're-installed'
  
  Once we got back to the office I inquired a little more about the cars. The Mazda that we were interested had been in an accident and Icbc had 'totalled' the car. Apparently the airbag didn't deploy or something, so I was very scared of what kind of condition the car was in, I asked more questions like the incident report from Icbc, why the car was totalled by Icbc and all I was shown was the inspection report that said it was fine.. When I was more persistent about the actual claim of the car the sales guy told me I was asking questions he didn't like and that he would not like us to buy the car. I said great and walked out.
  
  I highly recommend no one buy vehicles from these people, they seem way to shady. And horrible service. When someone is going to pay $10k for a car you should be shown some costumer service.
  
  Horrible horrible experience!

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• Razaq Abdul Razaq

  25 October 2016

  Very good customer service and Omer is the best one you can deal with. Their price is Not expansive.

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• Natasha Tucker

  29 September 2016

  The sales team at Coastway Auto seemed wonderful, at the beginning. We purchased a 2014 vehicle from them - all seemed great, they had the papers to show us what work was done on it as it was in a rear-end collision but they assured us that everything was in working condition. We were allowed a test drive of about 1 km radius with the salesman in the backseat.
  
  Within 20 minutes of driving off the lot we discovered a loud clunking noise, the engine light came on, and the drivers seat was broken and would not lock into position and the oil was extremely low. We made them aware of these issues immediately and they seemed very accommodating and concerned.
  
  However, after 5 trips to the dealership the noise in the back was finally fixed (many times saying they were waiting on a piece - yet everytime we went back they would tell us that they would order it that day), and then they would continue clearing the engine light without actually fixing the problem. After many times of rearranging my work schedule (I admit they would be flexible as well) they never resolved the problem.
  
  2 months later and the seat still isn't fixed. We've told them it's a safety concern and they've simply blown me off saying I can adjust my seat to a different setting (hello, pre-existing back condition, it's not that easy). They've told us countless times "they're looking for a replacement" but it's been 3 weeks and the salesman has not returned any of my messages.
  
  The cars seem like a great value, the salesmen seem nice, but this all definitely come at a cost - your time and patience. I would not recommend dealing with this place unless you have LOTS of that!

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• Jade Trautman

  10 July 2016

  Bought a 2013 used Accent Hatchback. I was looking at new ones for about $19,000. I saw exactly what I wanted on Craigslist and went to see Omar at Coast Way Auto. I understand how sketchy it is buying a rebuilt car but he was honest and showed me all the pictures of the damage. So far so good, but just a week in. Only complaints are it was really dirty inside, but that was totally okay because I was planning on getting it detailed regardless! and the tires were SO low in air my dad was a little upset. Other than that awesome car for an awesome price.

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• Ron Skene

  19 November 2015

  Very pleased with my purchase - 3 months in NO surprises or issues. Toyota Matrix rebuild- side door & door post- and the price was WAY below what I could pay for a comparable vehicle. Drives and looks like new!!
  I will deal with them again & would certainly recommend Coast Way to anyone who is looking for a used car. Sure you need to do your homework on where the damage was, check that area of the car thoroughly and research the price of similar or exact models. I think you will be pleasantly pleased with what you can find at Coast Way.
  
  Thanks for the great drive!

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