About
Location :
Added by Jopie, at 15 November 2016
Opening Hours
- Monday 10:00 AM – 9:00 PM
- Tuesday 10:00 AM – 9:00 PM
- Wednesday 10:00 AM – 9:00 PM
- Thursday 10:00 AM – 9:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 10:00 AM – 9:00 PM
- Sunday 11:00 AM – 6:00 PM
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10 Reviews
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01 November 2017
Great service, friendly and skilled staff. Atmosphere is clean and bright, and the selection of products is more than adequate. Missing a "wow" factor though.
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01 September 2017
Excellent customer service. Knowledgeable and willing to do everything they can to answer questions
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01 September 2017
Horrible, horrible experience. I urgently needed appliances to sell my home, but they messed up my order. I spent a whole week trying to rectify it, hours on the phone, and in the end my order got cancelled right after they told me everything was good. The one star was just because the system won't let me enter zero stars. Never again!!!
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27 July 2017
I've always had excellent service! The staff are everywhere and eager to help!
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16 June 2017
Went into the courtenay location. Was looking at a $500 camera for about 10 minutes, had to seek survice from the staff. Asked the "camera dept" guy if he was experianced with cameras. He claimed he was. He was not. No questions answered. No effort on his part.
I left.
Had my friend (who worked for future shop before best buy took over) come in and help answer the questions I had. She made the sale for best buy. They let go of their employees who actaully knew the product. Shame on you best buy.
I still bought the damn camera with no help to best buy employees.response / report this review -
01 May 2017
Awesome staff! If you're in the market for appliances, go see Jim and he can help you out with all of your appliance needs!
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21 March 2017
Falling behind from what they once were with respect to selection and products. Many young staff here who do not have the savvy answers that more experienced staff have. Exchange policies and prices and great.
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06 February 2017
I bought 3 controllers and in a year they all stopped working.
You can preorder a game and on the release day thay don't have the game you pre ordered.
Took my laptop thare got it fixed took it home and now the FN key doesn't work its the same thing every time get it fixed and something else brakes.response / report this review -
06 January 2017
I may be bitter about loosing my job at Future Shop for no apparent reason when Best Buy took over. Best Buy flat out lied to the employees by telling them to re-apply for their old position. Some of us did and they had no intention in hiring any sales staff back. The day they fired everyone, we had no notice whatsoever and they paid everyone about $430 for their service. Even the managers flat out lied to us. What a crock of S _ _ t. My interview for my old job was done by maybe by a 20 year oldlike he knows what to look for in a good employee. He must of been a relative of someone to have that kind of responsibility for hiring. I was pretty upset after the interview with this adolescent. I answered his questions perfectly at 100% and I told him things he didn't even know about NO FUTURE SHOPnot surprised, he was still in high school I guess. I don't blame the young staff at Best Buy for not knowing anything when they started, but, after 2 years one would think they would get it. If you need professional advice, do not go to Worse Buy when they absolutely know nothing about rms, wattage, 4k, and so on. That's my $0.02 worth.
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22 November 2016
I asked for help in selecting a very powerful desktop that had 4 drive bays. One of the salesmen went out of his way to take the covers off to answer my question. He then suggested I look at an external 4 bay hd enclosure as an alternative. Great recommendations. Thank you.
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