Name: Banff Adventures
Address: 211 Bear St, Banff, AB T1L 1A8, Canada, CA
Telephone: +1 403-762-4554

Banff Adventures is a travel agency, located at 211 Bear St, Banff, AB T1L 1A8, Canada. They can be contacted via phone at +1 403-762-4554, visit their website www.banffadventures.com for more detailed information.

Location :

211 Bear St, Banff, AB T1L 1A8

Contacts :

Added by Jopie, at 29 December 2016

Monday 8:30 AM – 7:30 PM
Tuesday 8:30 AM – 7:30 PM
Wednesday 8:30 AM – 7:30 PM
Thursday 8:30 AM – 7:30 PM
Friday 8:30 AM – 7:30 PM
Saturday 8:30 AM – 7:30 PM
Sunday 8:30 AM – 7:30 PM

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Jonathan Cortes

26 November 2017

Sucks when you fly in to have a great weekend but they cant deliver. We booked the dog sledding and were notified a few days early that it would be cancelled due to weather. They convinced me to pay more and do the helicopter tour. We then schedule the helicopter on Saturday and plan our ski trip for Sunday. They then call us an hour before we are supposed to be in the Air and advise us that its cancelled. We came to Banff with high expectations and we are now leaving with a sour taste in our mouths and no longer want to do business with them.
Stephen Gleeson

15 November 2017

Stoked happy with our decision to go to the cave tour in Canmore in mid November. Not a lot else is available, but if you are looking for a fantastic way to see something different, do this tour. Well worth the money, and Brent, our tour guide, was an absolute encyclopaedia, and a friendly one at that! Brent absolutely helped enhance the experience tenfold.

Would do again!
Courtney Stelmack

30 August 2017

My cousin booked a Canmore heli-tour at Alpine Heilcoptors as an end of summer present for the two of us. The first day we were scheduled, the company called to cancel two hours before the flight due to high winds. We rebooked for the next day. Unfortunately traffic in Calgary was going to make us late so we called an hour ahead to let them know we couldn't be there in time. So the flight was rescheduled for today. I left work early to beat the traffic and we arrived ten minutes early. When we checked in, the lady at the front desk let us know that ALL flights had been cancelled due to smoke in the area. Noone from Banff Adventures bothered to call and blamed Alpine for not notifying them of further flight cancellations. Long story short, my cousin will get a full refund, but nothing was offered to compensate us for the three hour round trip drive and the lack of anyone calling was summed up as a miscommunication. I would highly recommend looking elsewhere for your fun in the Rockies if this company doesn't care enough about your time to warn you of cancellations.
Rocio Bel

24 August 2017

Excellent bike rental service! Bikes are high-quality and well maintained. It's a little bit pricey.
John Gilchrist

21 August 2017

TOTAL SCAM! Very poor communication, and then tried to change our trip and charge us more despite having already booked a cheaper option and having an email confirmation. Avoid at all costs.
Koolio 12

05 August 2017

Knowledgeable, friendly staff! They offer some amazing adventures! I highly recommend canoeing, rafting the Kicking Horse, glacier tour, and gondala up Mount Norquay. Although we can't control Mother Nature and didn't see a ton of animals on the wildlife safari it was very informative and scenic! Banff Adventures helped make our trip easier and more memorable!
Bruce M

08 February 2017

Great staff, lots of choices. Staff was friendly and easy going, knew the area and options.
Anthea Healy

20 January 2017

I recently booked a tour through Banff Adventures and their staff are super lovely and knowledgeable, any question I had they knew or found out for me. Would definitely use them again!
Janet Doyle

12 January 2017

If you want to go on an Adventure in Banff, this is the best place to go!

The staff are friendly and helpful and can help you find what you're looking for or suggest the best tours for you. They offer a variety of activities including ones that are located outside of Banff such as dogsledding, snowmobiling, and rafting (These activities are not typically permitted within the National Park).
Jim Charles

07 January 2017

Amazing and helpful staff. Lots of great options. Would definitely use them again!!
Nikolaos Kourgiantakis

05 January 2017

We booked the following Package:

Upper Hot Springs, Ice Walk and Gondola.
We told the people in the shop that we will be in Banff for a few days only and that we would like to do the Gondola and Hotsprings on our last day (3rd of January). Unfortunately the Hotsprings were closed that day due to technical difficulties. We called Banff Adventures and they told us that she will give us a refund for the Hotsprings. We are staying in Canmore and drove 25 minutes to get the refund. When we arrived, they told us that it's not refundable because it was a package.

I was going to give them 5 stars but we had to drive 25 minutes to Banff, 10 minutes if talking to them and 25 minutes back since we're heading to the opposite direction.

No refund is one thing, but telling us to come to the store to tell us that we won't get one is not cool.

No thanks!