Good location and room. Staff friendly. Resteraunt to be avoided.
Great hotel. One block back from beach. Roof terrace with views over Leme and Cococabana beach.
Great hotel. Good location. Close to Copacabana at Leme
I'm Brazilian and have been to Rio many times before. It was my first time at Novotel Copacabana and I am planning on never coming back again. The hotel itself is ok, comfortable bed and good breakfast. The location is just medium. If you are think you are staying right at Copacabana beach, you are wrong. It takes a considerable amount of walking to get there. But it was the least problem.
The stuff is rude. Not a bit, a lot. I very very very politely asked the barman at rhe rooftop for a bottle opener and he looked at me like I was a verme. When I completed my sentence saying ' only if it doesn't bother you', guess what he answered me: You already did!
Perdon, what did you say?
You already did! (Bothered me).
I tried to talk to the manager but a guy at the front desk told me he was in 'charge'. I explained him everything that happened and he insinuated that it was my fault (due to ask for a bottle opener).
It ruined my day. I felt bad, humiliated (there were people around), felt disrespected, felt small. It was sad and I wish no one would get hurt again.
We got a great deal for this hotel online and figured it was a good location without spending the extra cash. It is only one road off from the beach, and to roof top pool has a great view of the area. You can even see the Christ in the distance. The staff are more than willing to help with any service. An english speaker isn't hard to find.
Good location, and many rooms have good views.
A/C in room did not get cool enough; tile floor wasn't clean enough. You'd get dirt on the bottom of bare feet. Hairs from previous guests left in bathroom and by the desk. There was a USED BANDAID/PLASTER left in my shower from the previous guest ! disgusting! Truly not a 4 star hotel.
The reception at the front desk is better than better and the location is privileged.
Amazing place,reasonable prices,a street away from Copocabana Beach and the service is beyond one's expectations. Views of Sugarloaf mountain, Christ The Redeemer and the rooftop pool and barthose are the cherry on top.
They are Very good and a beautiful location
Good service
Ok hotel. Good location in a relatively quiet neighborhood. The room smelled very musty and seemingly had not been updated in years. The roof deck and pool were closed during my stay, unfortunately.