Name: OPTUS
Address: 3050/200 Rosamond Rd, Maribyrnong VIC 3032, Australia, AU
Telephone: +61 3 9318 1188

OPTUS is a store, located at 3050/200 Rosamond Rd, Maribyrnong VIC 3032, Australia. They can be contacted via phone at +61 3 9318 1188, visit their website www.optus.com.au for more detailed information.

Location :

3050/200 Rosamond Rd, Maribyrnong VIC 3032

Contacts :

Added by Jopie, at 31 July 2016

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 9:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 10:00 AM – 5:00 PM

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Phill Noda

26 October 2017

Friendly staff, very helpful
大野ひとみ

24 April 2017

I've never had that worst experience ever. I was stolen my phone, so I got new SIM card and I needed to reactive my previous phone number. But after that, internet data didn't work. And I went to this Optus shop and asked them to fix it. But Caucasian lady staff treated me so badly. She was so unfriendly, and looked like upset or angry. She just changed the SIM and said me to wait 15min. I waited 15min (actually 30min, for being sure), didn't work. I felt there was other point of problem, I went to shop again and explained this situation to the another guy staff. But this guy said me to wait 4hours at least. I told him that lady staff said me wait 15min and I was sure that there was another problem. But he said he couldn't do anything until waiting 4hours, this guy was unfriendly too. I was really angry coz they never tried to solve the problem. After I went to another Optus shop, and they were so good coz they tried to fix my problem willingly. They never said "just wait". This is professional way.
I was really disappointed with this shop.
George Butrus

03 January 2017

Never walked out of here without being given a solution!
Nikki Rayner

30 September 2016

I had a great customer service for setting up email account on my mobile and my notebook which I could not do with the customer care over the phone.
Aaron Lucas

01 September 2016

Gloria gave me the best customer service I've ever had in my life! Hats off to Optus Highpoint. Unlucky competitors!
C M

07 August 2016

One of the best customer service experience I've ever had. The lady that assist me was very helpful, polite and friendly. I hope the rest of the team are as good as her.