Excellent service from the reception staff. They were more than happy to assist with questions I had. I highly recommend to pre book parking at the hotel, as we had to park at the local car park, which was only a 5 min walk away but with young children and lots of bags it was difficult. The staff at VOCO were helpful and showed exactly how to get there on a map, etc. The room was clean and comfy, had all we needed. The view was fantastic and definitely pay extra for breakfast. The food was all fresh and delicious, and so many options (gluten free, vegan, vegetarian, etc). Fantastic for children too. Will definitely be staying here again.
Stayed for a night. Overall a good hotel however the staff didn't let me take a glass of milk for my sick daughter (who vomited in front of the staff) to the room from the breakfast table. A little bit of understanding will take them a long way. Parking was full so parked my car on street. Overall stay was ok.
Kid and family friendly hotel with play areas for kids on the lobby and level 2. Pools on 2 different levels, one east facing and the other west facing. Breakfast was good value but on weekends expect a queue so set aside time for that. Generally, most staff are helpful and courteous! Rooms are clean but not the best, maybe slightly dated bathrooms but still comfortable. Doors are not very sound proof so if you have noisy neighbours, it can keep you up all night.
For the value, location, comfort and activities they provide, I would recommend it. But don't expect a luxurious 5 star romantic quiet getaway.
Stay was great! Hotel’s location is so close to everywhere, we love it that we get daily housekeeping and breakfast. Previously, we stayed in Gold Coast apartments before, not too keen this time. Rooms were clean, body wash and shampoo were all provided. If you need other items, you can always request from reception. Special mention to reception staff, Ms Paula. She was really kind and welcoming, we were so impressed with her service. And also thanks to previous google reviews, Bruce Bishop carpark is just nearby, we parked there for 7 days for $50. Will recommend Voco to everyone!
Very clean rooms. Good selection for buffet breakfast although can be busy. Staff are very pleasant. Check out the rapid lunches - great value for $17. Took advice from other reviewer and place in Bruce Bishops car park a short distance away$30 for 3 days. Hotel is very close to the beach and very pleased with everything.