It was 5* all the way through. We stayed in an executive room with executive lounge access. The room was very clean and comfortable. The facilities at the hotel were fantastic. The food at the restaurant and at the executive lounge was delicious with many different options. But most important was the absolutely amazing staff. Everyone we spoke to, without an exception, were extremely helpful and accommodating. We have stayed at many luxury resorts and hotels, but this one was very special.
Had a 2 bedroom apartment with a great view! We had the lift close very quickly as we were trying to get to the lobby sending my 7 year old on his own 23 floors below! The staff reacted very quickly while we waited for the next available lift to go and collect him. I would like to give a special shout out to the lady who took care of our boy for the few minutes he was missing! We will 100% be back for sure
We visited Surfers Paradise to experience the holiday atmosphere at the Gold Coast. Fantastic location right on the action. We step out of the building and all the happening clubs and eating places were less than 50 m away. The apartment we hired was very comfortable, very neat and clean. It was fully appointed so we didn't lack for anything. Early morning one could breeze down and get ones coffee shot for the day within a few minutes. No need to make it yourself. Great place.
Once you navigate the car park and get in the lift, you immediately start to relax. The foyer area is open and well staffed to help get many guests checked in quickly and easily. Things are explained clearly by the friendly staff and everything is also in writing. There's a concierge desk to help you plan your visit or simply choose somewhere to eat. Once you get to the rooms, everything is provided and well set out, giving you lots of space. The views are amazing. There is so much within walking distance of the Hilton that you can leave your car safely in the basement. Plenty of on-site facilities including 2 dining options, room service, spa, gym, sauna and indoor and outdoor pools. Treat yourself to a great place to stay.
We recently stayed at the Hilton and it was amazing. The service was next level, super friendly and attentive. The rooms were lovely, clean and modern. The food was also great. The in-room dining menu is limited but they do those dishes really well. It is perfect for a young family as its a few hundred metres walk to the beach and right on Cavil Avenue. It can get busy on the weekend, but given how close it is to everything, shops, restaurants and trams, it is perfect for getting out and about with little kids.