In response to the owner, who gave a very strange reply to my one star ratingI think you are confused (or purposefully lying), I have never worked at Chelsea Veterinary Hospital, I am however a former customer who visited on numerous occasions with my dog and had a bad experience each time. Here is a copy of the response I received from the owner of this practice, just in case it is deleted: "Hi Katerina You have worked here for a month and if you have any grievances please let us know. do not bite the finger that fed you."
Having recently moved to the area, I was looking at reviews of local vets. If the way this owner responds to negative reviews is any indication of how they run their practice (posting personal information, isn't there some sort of confidentiality rule that applies to vets?), I will be staying far away from this business. Local friends have also had negative experiences here.
Far more interested in your Wallet than your Pet. Took my cat there spent more time billing me and charging my Credit card than looking at my pet said fine pick up in the morning when we were about to leave they rang and said it died in the night? Want you pet killed then take it here. These people should be closed down total disgrace.
Watch out for the witch!
REFUSED TO PASS ON MY DOGS BLOOD TEST RESULTS TO ANOTHER VET, BECAUSE THEY WERE WORRIED THAT THE NEW VET WOULD PICK UP SOMETHING THAT THEY DIDNT.
COST ME TIME AND MONEY, ALSO MY DOG SUFFERED FOR AN EXTRA 2 DAYS THAN HE SHOULDVE. SO LUCKY I WENT TO ANOTHER VET IN CASTLE HILL
Regarding that hilarious response by the owner;
It wasnt human error, it was narcissism and greed
You never sent the results, but only lied and decieved, then pretended that the results were 'lost'
You never apologised. btw it happened 5 years ago how could you remember, so obviously no disciplinary actions were ever taken
What a load of crap - THIS IS WHY PEOPLE SHOULDNT TAKE THEIR DOGS TO THIS VET
When i did speak to the manager at the time, he tried to tell me nothing was wrong and that i dont know any better, and not to follow up the results.
Lucky i followed up the results with another vet with another blood test
Don't go here, save your money & go elsewhere!!!
Was charged $45 to have 2 cotton buds put into my dogs ears & then told the price afterwards. Could have done it myself or by another Vet for FREE.
Constantly trying to tell you there is something wrong with your pet & when you go elsewhere they'll tell you that your Pet is fine & it's not necessary to keep buying products from this place.
They will tell you that your pet will die if you dont buy their products, they're full of crap & are just squeezing you for as much money as they can get.
PLEASE GO ELSEWHERE!