I wish the shop shut down ASAP.
I ordered (28th Feb) Actuarial textbooks for mid exams. It has been 5 weeks, where are my books? They should let you know at the beginning if it takes such a long time. They always told me the publisher thought they sent books out but actually they didn't
Even the semester ended I didn't have books :) What a great book store :)
Great service from the staff, my books came in quite fast and the rest of the shop is nice for gifts or just wandering around.
I wish the shop shut down ASAP.
I ordered (28th Feb) Actuarial textbooks for mid exams. It has been 5 weeks, where are my books? They should let you know at the beginning if it takes such a long time. I urged them every week and (week 7) they told me the publisher thought they sent books out but actually they didn't
Disgraceful customer service from the blonde girl at the registers, refused service for no apparent reason.
Can be very busy during O-week. Staff members are generally willing to help.
Try calling the ANU CO-OP bookshop on their outside number 62496244. All you currently get at any time of day is a recorded message giving the opening hours of the CO-OP and then a mesage about ordering books through the website, if that's what you want to do. Do you get to talk to a real person - no you don't. Nor do you get an option to leave a message. I tried - no-one has gotten back to me in days. So unimpressed with this lousy service I won't be shopping at the CO-OP in future, EVER.
Mark Henshaw, author of The Snow Kimono.
The staffs are absolutely delightful; and you essentially will get everything you need with member discount!!