Name: Mercure Welcome Melbourne
Address: 265 Little Bourke St, Melbourne VIC 3000, Australia, AU
Telephone: +61 3 9639 0555

Mercure Welcome Melbourne is a lodging, located at 265 Little Bourke St, Melbourne VIC 3000, Australia. They can be contacted via phone at +61 3 9639 0555, visit their website www.accorhotels.com for more detailed information.

Location :

265 Little Bourke St, Melbourne VIC 3000

Contacts :

Added by Jopie, at 24 February 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Anonymous

02 December 2017

It was a fair choice for a short business trip.
On the positive side, the price was reasonable for a central location close to business, shopping center and some nice bars and restaurants along Lt. Bourke. However, the hotel is squeezed between/behind the shopping center. The room was medium sized and clean, the bathroom appeared modern and nice.
On the not-so-positive side, the mattress was super soft and needs replacement IMHO, if you had a closer look into the room it may need a renovation in the not-too-distant future, too. The breakfast was ok, but when on the last day one of the elevator went out-of-order, the chaos was big as there were no stairs as alternative (other as the fire-exit ones which could not be utilized to go back to the rooms)
Anonymous

29 September 2017

Always a pleasure. We try to stay here every time we go to Melbourne. Can't always stay because it can be expensive at times.
Best shower I've ever had in a hotel. Great water pressure and able to turn the shower head away while you get the right temperature.
Beds aren't the softest but are certainly okay.
Staff are always friendly and come out to greet us.
Anonymous

16 September 2017

I love staying in Mercure because of its warmth service eith a smile. Staff are attentive and prompt. and efficient.

Only issue is the room. Needs to be vacuum.

It would be nice if the wardrobe had doors.

Food was excellent.

Location very good n central.

Had a pleasant stay.
Anonymous

28 August 2017

We had met helpful and responsive staffs in assisting our doubt. The room was relatively clean and good housekeeping with its staff doing a great job. Our mess was cleared with their great works. It is located in good area.
We felt the hotel catering for breakfast food should be improved especially it is receiving International Guests.
Can you imagine eating the same first meal for the past days. We observed there was ONLY 1 disk that it had changed. Mushrooms, fried rice & then fried noodle, and it start all over again. Terrible :-(
Anyway we like to thank you, ALL for providing this great hospitality in our 1st trip to Melbourne.
Thank you
Anonymous

22 August 2017

We booked a hotel last minute. The staff were friendly and the price was fair.

The location is fantastic! Centre Place, Hardware Lane, Melbourne Centre shopping and China Town are walking distance from the hotel.

Room was slightly dated but clean and tidy. The bathroom felt recently renovated which lifted the space.
Good black out blinds. Spacious room.

Speedy desk service. Great stay!
Anonymous

13 August 2017

I was surprised that the room 1033 was not very clean, smelt a cigarette and when having a shower it would flood the floor because the silicone I think had gone. They immediately moved me to the room 1044 and it was much better.
One day got to the Hotel later, almost time to close the restaurant and the Chef was unbelievably nice. He cooked for us and the staff was amazing!
I normally stay at this Hotel and highly recommend it! If you have problems the staff does its best to fix it as soon as possible.
Anonymous

12 April 2017

Staff lovely rooms clean, breakfast ok but very crowded and not enough tables. Someone on our floor was smoking (it was no smoking)and it stunk the whole floor out our room was horrible after that. The lifts were so slow waiting up to 20 minutes.
Very impressed they saw was my birthday and gave me a bottle of wine
Anonymous

09 April 2017

The check in process was completed expeditiously and courteously. The staff managing vehicles were extremely helpful with directions to the car park and warnings re: using the correct park. Overall a very pleasant experience.
Anonymous

08 April 2017

The location was great, right in the heart if the city. Room wasn't the cleanest although not terrible. There was a LOT of noise overnight, both external and internal. Overall it really could have been just that little bit better with not much effort but the services and maintenance were obviously lacking
Anonymous

05 April 2017

As usual staff were efficient and helpful, room was a good size and clean. Bed was great. Slept like a log, This hotel does not provide an "in room" safe, unlike most other Ibis/Mercure hotels in which I have stayed. Yes, maybe at reception, but having to head from 12th floor to reception to recover something from safe keeping, then head back to floor 12, etc, it just a tad stressful.unhelpful. If one has come in from overseas then passport, extra money, tickets etc can only be placed in one's bag or taken downstairs and retrieved often.
Anonymous

03 March 2017

Good hotel. Good value but rooms are tiny. Very clean and great facilities. The staff are awesome. The beds are very comfortable. Great value for a city hotel. Brekkie buffet is awesome.