About
Location :
Added by Jopie, at 14 October 2016
Opening Hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 10:00 AM – 5:00 PM
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11 Reviews
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25 October 2017
Absolutely awful customer service, sold a dud copy of a product, ran around and moved the issue between 4-5 people with no results. Older manager was absolutely useless, accused me of using the code, made us wait for 30+ mins just to replace a product that didn't work. Worst service I've ever dealt with in my life.
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11 August 2017
Sales staff were okay to bring with , I had a price from the good guys, I asked sales staff for their best price on a Sony TV, they wouldn't give me a price , they only wanted to price match, what ever happened to good old fashioned bargaining, instead he got rude, and I'm pretty sure he started to cry. Lol, any way the good guys got the sales , go blow a goat jb.
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05 August 2017
I picked up a SONOS PLAY 5 GEN 2
the the guy assisting with the purchase was very helpful, I would recommend
him Wayne.response / report this review -
23 July 2017
Had absolutely amazing friendly help from Shaun at the Market Square store Friendly and knowledgeable.. :)
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13 July 2017
Could be better if I'm honest here. Shopping range isok, but just enough for basic needs. Service is pretty decent, although sometime you get ignored, they could use some more people in there.
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31 May 2017
Terrible rude customer service from the mobile section. I could not believe how nasty the sales guys David and Darren were. I came in with a faulty mobile phone, David looked at it, couldn't see how to fix the fault, told me to wait 20 minutes for the other sales person. Just left my mobile on the desk where anyone could of taken it and asked if I could come back later. I was time limited due to a CT scan so I had to wait. I felt reluctant leaving my mobile just sitting there for anyone to take, I then asked him could I take my mobile because anyone could take it. He agreed anyone could take it. I said that he would be liable for the theft and he said he wouldn't. I grabbed the phone so no-one would take it since it cost $500. Darren comes but serves someone else. I wait 10 minutes but he still doesn't come back. I locate him in the store waiting in line for the register. I stand next to him and let him know that in a friendly way that I have been waiting half an hour for him. He snaps back angrily" I have to have lunch". He then says "since no-one else will serve you" I tell him that he is the only one that can serve me because it is regarding a faulty mobile phone. Anyway, he did serve me next and managed to fix the fault which I was very grateful for. Next time I will buy on-line as it is much cheaper. Why buy from a store when you get treated with such rudeness. After David saw that I was waiting for half an hour he was nice to me and smiled, so his skills did improve but Darren, if I was his boss, he would be out of a job for his rudeness and intentionally upsetting customers.
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28 April 2017
Happy staff. Good selection
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12 March 2017
Great selection of products. Customer service is good but some staff are rude
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02 January 2017
great range of music, blu rays and more.
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25 November 2016
Good range, prices aren't cheap but comparable to competitors. Has decently regular sales, I'd advise you to wait for one before buying.
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21 October 2016
Unlike other JB's , staff really rude. Small town mentality! Quite biased against the Fitbit products and pushing the (inferior)Garmin equivalent really hard I've shopped in Sydney, Melbourne, Ballarat, Joondalup (Perth) and Adelaide JB's and found them to be very professional and knowledgeable. Definitely not the case in Geelong! We went to Office works to get the product we wanted even though the JBs in Geelong said they had it in stock they didn't want to sell it!!
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