Hamid from bedding has customer service skills helpful and understanding and most of all he is honest and does his best make u happy so if u want great customer service go see hamid in bedding 4 the right mattress 4 u and ur family
It's pretty expensive compared to other stores that are in the same local area and are in shopping centres to compare to one another. This store is by itself and isn't particularly easy to access depending on which direction you're coming from.
Some great furniture here and helpful staff. Little pricey.
Nice store with good collection. Staff is really polite and helpful. They take good care of you.
Adam and Hamid in bedding section misled to get my business. One lied on 'made in Taiwan' as made in QLD Australia on Sealy bed, one lied to throw in speaker to finalise the deal they have lots of tricks to get you pay more in the end after key sale. At delivery they left mattress upstairs and heavy base 99kg downstair, asking us to dismantle it first to take upstairs then assemble it up there while Sealy advised us it can't be done. Then Hamid wanted to charge extra $200 for $6800 bed after I waited for whole 2 days at home for delivery. With nearly 20cm gap tilt they did not join the bed with bed head leaving 4 long screws on the floor and they did not even open the 2 bedside tables boxes saying they are only paid to undo the bed, all they did was just moving the base upstairs and put mattress on it. how they so called 'installation'? Also they delivered cheaper model of the bedside table and long legs of bed which I did not want with 3 times reminding.
They will charge you 20% restock fee if you want refundThey don't even deserve 1 star. Be careful they seem very nice and polite till you buy something, then you will anticipate nightmare! CAll Dominic on 0412 566 477 to get full and true story with photo images. I still consider to take them to Fair Trading! They failed completely on trust based business while you are not the expert in that field. I just got a call from Adam over legal threat and I will post the progressive legal result if necessary.
Adam and Hamid in bedding section misled to get my business. One lied on 'made in Taiwan' as made in QLD Australia on Sealy bed, one lied to throw in speaker to finalise the deal they have lots of tricks to get you pay more in the end after key sale. At delivery they left mattress upstairs and heavy base 99kg downstair, asking us to dismantle it first to take upstairs then assemble it up there while Sealy advised us it can't be done. Then Hamid wanted to charge extra $200 for $6800 bed after I waited for whole 2 days at home for delivery. They will charge you 20% restock fee if you want refundThey don't even deserve 1 star. Be careful they seem very nice and polite till you buy something, then you will anticipate nightmare! CAll Dominic on 0412 566 477 to get full and true story. I still consider to take them to Fair Trading! They failed completely on trust based business while you are not the expert in that field.
Got a great deal on kitchen appliances. Unfortunately though in the A/V section, they sell lots of overpriced "Monster Cable"s, and I refuse to pay the money asked for a digital cable.
Clean llace
Terrible customer service and lack of communication between employees regarding customer's order situation. Was told I would be notified (called) when my order arrived but did not, and I had to call back myself, and was told it arrived last week!
Office chair that I purchased required assembly, but did instruction sheet was no where to be found. You would think, considering how much the products costs at Domayne that their products and packaging would go through all the QC and QA checks to make sure that everything, instructions included, would be in the box.
Would NOT recommend. Better off going to Officeworks or IKEA to get a better deal and better customer service.
u suck, very nice and polite until u buy something customer service is 0/5
will never ever buy from here