No complaints about the Customer Service, there ISN'T any. Appliances, fixtures & fittings are dodgy to say the least.
Receptionist greeting me as I first arrived was extremely pleasant. Highly recommended.
Spend a bit more money and go somewhere nice. The food was terrible and the service was very poor. The charge for in room coffee.
Functional accommodation. Not the most modern, but the room I stayed in was clean and tidy. Nice meals in the restaurant down stairs also.
Vary clean rooms and friendly staff. Accessible to princes highway. Good location.
Exceptionally kept Motel, Large room in a neat & clean environment with fantastic hospitality within staff. Choice of preference to stay again within the area, will recommend!!
Considering this is a motel, we were happy with our stay! We payed with American Express points, bonus. Concierge man on the counter gave good service, thanks. Large clean room with renovated bathroom. Some of the guests you should keep away from who stay in the downstairs smoking suites. "Have you got a smoke, mate." Non-smoking is upstairs.
Only made use of conference rooms, not the hotel, but staff were helpful and friendly and our rooms were clean and set up nicely. Main complaint comes about when guests from the hotel leave their rooms. Loud, rude and clearly drug and alcohol affected. Great little hotel, terrible clientele.
Please, fix your internet service. Connection mostly is slow or connection is unavailable. They don't even know how to apologize for not provide internet service. Try it tomorrow? Oh
This was a last minute booking, and after reading some of the reviews was a bit worried. We were however pleaseantly surprised. Our rooms very clean, comfortable and the bathrooms were awesome. The front desk staff were very helpful and made our stay a pleasant one. We would definitely stay here again.
Nice rooms, but very rude customer service. The workers here are money hungry and so is the owner, very argumentative no care for there customers. I got told to leave because of a issue that arose and there assumptions which were FALSE and has caused me a lot of stress and problems. DO NOT STAY HERE, I have never been treated like this by hotel staff ever in my life..
Most rude people I have ever come across. Booked for 2 adults 2 kids. There was only 1 single and a double. When I asked for the other bed that's when everything went wrong. They took my money. Had to fight to get a refund. Still waiting for the money to be returned. Stay at your own risk!!!!! Money hungry mongrels!! Another Viator was also asking for his money back from 2 weeks ago!! Don't leave your credit card details with them!!