About
Location :
Added by Jopie, at 11 December 2016
Opening Hours
- Monday 6:30 AM – 9:00 PM
- Tuesday 6:30 AM – 9:00 PM
- Wednesday 6:30 AM – 9:00 PM
- Thursday 6:30 AM – 9:00 PM
- Friday 6:30 AM – 9:00 PM
- Saturday 7:00 AM – 7:00 PM
- Sunday 7:00 AM – 7:00 PM
Gallery
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12 Reviews
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05 December 2017
Had a wee. Very clean toilets ,very hospitable staff ,well managed.. dean bought a new wheelbarrow which was all the rage on site. The cement we purchased was well packaged and a nice shade of dark gray all in all . Thank you Bunnings
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25 November 2017
Not much different than all the others I suppose but like it a lot. Usually have no problem finding a good parking spot when I have a bulky pick up even though the parking area seem s smaller compared to others. The in store advice is very much appreciated as is the large product variety on offer.
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14 October 2017
Awesome prices and fantastic costumer service. I love this place!
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24 September 2017
Easy place to get in and out of. Great sausages too!
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17 August 2017
This place is an absolute joke, the service desk has no idea and always up for getting rid of you with out trying to find a solution to your problem! They lack everything to do with the word SERVICE!!!
As for the tool shop it may be stocked full of average tools but they have nothing on the jokers that try and sell them to you! If you have half an idea on the item you need don't waste your time with the staff If you're not sure where something is don't bother asking it will only take longer I have been shopping here nearly every day for the past sixteen months and they still treat me like a complete stranger I find very rude and unhelpful to say the least!!!
If it wasn't for Kaz on the trade desk I would never come back, she always greets you with a smile and always has a solution to any problems!!! If she ever leaves this ship would sink and a lot of people would cancel their accounts.
Management it's time to get rid of the dead wood starting with the front and the tool shop!!!!!response / report this review -
29 June 2017
No trust to the customer. I bought my heater two months ago and realized it doesn't work anymore then I went to the shop to return, however, they told me I couldn't get the refund as I didn't keep the box and manual. Who will keep those stuffs if they just want to use the heater rather than go back to return two months later?! BTW, the staff in DIY area doesn't familiar with the books that they are selling. Suggest go to other shops instead of Blackburn Bunnings!
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31 May 2017
I have been to Bunnings Warehouse in Nunawading twice in the last few weeks and there is a lovely lady by the name of Natalie who really spent her time quite well by explaining me the product and how to use it etc etc. I bought everything she recommended.
Now that's great customer service and I think she is an example for others to follow at this branch
There was also one lady at the counter who suggested I put a 50 feet pipe in a cardboard box and was really polite, helpful and patient. I'm sorry I don't remember her name as I was in a hurryresponse / report this review -
13 April 2017
Always a fabulous store staff are amazing. 😀😀😀
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22 March 2017
I was talking to a service staff about a broken umbrella, she was trying to tell me that umbrella we purchased wasn't designed for garden. Every time I try to say something I was interrupted.
I was hoping a positive attitude. I was wrong.response / report this review -
17 February 2017
Awesome plant range though lacking in pots. Standard bunnings with great staff!
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22 January 2017
People who are deliberately rude to their customers behave in such manner because they have got away with such behavior so many times in the past. I want those who read my post at least be informed and have the option to either adjust their expectation(by lowering it) or choose a better possible alternative(such as using an eBay store for your needs). Having been a regular customer of Bunnings for my home DIY repair and maintenance projects for over one year, I have visited keysborough, Mentone, Springvale stores and found all the staff I encountered are friendly and helpful until I visited the Nunawading store this morning ( Saturday, 21 January)
I got two door privacy adaptor kits for my house then I realized I need to buy some kind of low tack sticky tape or glue to stick things on internal walls and door to fix photo or light weighted signs on them. I searched and couldn't find the thing I need and I saw a staff walked towards the aisle I stand and asked him politely whether he can help me about it. I didn't realize he was that unhappy to assist me (he could have directed me to other staff for assistance instead and that wouldn't offend me at all or any customers at all) until he replied me by keeping raising his voice, gave me the impatient look and threw back those questions like 'what tape do you need? ', 'What do you need it for?', 'What do you want to stick to the door?' 'What exactly are you looking for?' He tried to blame me I don't know what I am looking for. (But seriously, if all the customers know the exact product or brand that fit their needs or where they are located, half of you would lose your jobs. Plus, I don't work at Bunnings and I don't buy the same thing every time I visited Bunnings so I do need someone to give me a hand.) I politely responded to all his questions. Then his Bunnings Mobile Phone rang, he quickly passed it to his colleague who walked by to answer. I think he is trying to show me he is busy I am getting in his way. Then he suggested Masking Tape!!! (so wrong) I responded ' I don't think that's what I am looking for but thanks anyway' and tried to walk away so I don't have to deal with such rude staff. THEN guess what, he stopped me by yelling at me 'Hang On A Sec' (what a polite way to talk to customers. Impressive!!! Apparently he's got all the attention from nearby. Indeed, he did it so naturally made me realize he always treat customers that wayAND get away with it) and saying there are double-sided tapes in Aisle 10 and masking tapes in Aisle 18(in loud voice). I replied thanks ( don't want to lower my courtesy level to people like him). Guess what, I didn't find what I am looking for by following his suggestion but anyone who read my post would understand that is not even the issue.
Personally I wouldn't visit that store one more time because fortunately I have a choice and I only want to deal with respectful and professional store staff. My apology to those who have to visit the store because of its location that I forgot to pay attention to his name (he is not tall, skinny and with blond to light brown short hair AND loud voice) so that at least you know whom not to ask for assistance from to avoid unpleasant and offensive treatment but the colleague who took over the phone knows exactly whom I am talking about. Lastly, wish you all never have to experience anything like that.
* What tragedy happened in city on Friday. As more updates released just now on those who were sent to hospitals for treatment, the sadder we become:( The criminal's posts on social media prior to his lethal action makes me think what cultivate such mentality to make people like him come to the point thinking they are entitled to take other people's life or Are we having too much toleration on inappropriate behaviors of so many levels for too long. Those criminals got away with bad and illegal behaviors too easy in their past and would come to the point thinking they can get away with a bigger and fatal one. Our system and relevant authority have to do sth about it.response / report this review -
18 December 2016
Very helpful staff who were able to offer great advice. Good BBQ too!
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