Name: Brighton Toyota
Address: 77 Nepean Hwy, Elsternwick VIC 3185, Australia, AU
Telephone: +61 3 9524 2000

Brighton Toyota is a car dealer, located at 77 Nepean Hwy, Elsternwick VIC 3185, Australia. They can be contacted via phone at +61 3 9524 2000, visit their website www.brightontoyota.com.au for more detailed information.

Location :

77 Nepean Hwy, Elsternwick VIC 3185

Contacts :

Added by Jopie, at 03 December 2016

Monday 8:30 AM – 5:30 PM
Tuesday 8:30 AM – 5:30 PM
Wednesday 8:30 AM – 5:30 PM
Thursday 8:30 AM – 5:30 PM
Friday 8:30 AM – 5:30 PM
Saturday 8:30 AM – 5:30 PM
Sunday Closed

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Yv Ch

06 December 2017

My experience at Toyota Brighton was delightful. From contact with fleet manager, sales person, vehicle collection & free 1 month service. The process was smooth and on time! I took my time to choose which branch i decided to purchase my car and was not disappointed with Toyota Brighton.
Parvinder Singh Saini

04 December 2017

I always use Brighton Toyota to get spare parts,a wonderful experience always good price and correct parts. Deal with Christian.
Got a good experience in parts and helpful in all ways. Keep up mate.
Thanks.
Melbourne Painters

22 November 2017

Thank you to Marguerite for the great customer service, her professionalism and the amazing deal you and Matt did for us on our new Toyota Hilux.

Brighton Toyota is by far the best car dealership I have came across over the years. From the moment you walk through the doors to the moment you walk out you feel the amazing energy every staff member has at Brighton Toyota.
Kevin Cane

22 November 2017

Edit: Must depend on what day you go there. Last visit I couldn't have been helped more by one of the sales staff. Really genuine person, none of the usual car sales spiel, just the facts.

Consistency obviously needs to be worked on.

Original review: Walked around the used car lot for about 20 minutes. Stopped and looked in a few cars but no one came and asked me if I wanted any help with anything or to take a closer look at any of the cars.
Panagiotis Argyropoulos

03 November 2017

We at IMPACT Accident Repair Centre Deal with Chloe Valic who is our Sales Rep. IMPACT is an Auto Body Repair Business, and we have many insurance claims where part prices are needed and required immediately. Chloe has always been fantastic to deal with, as she always provides IMPACT the required prices, and also very competitive prices compared to other Toyota and Lexus dealerships. She takes pride in her work and ensure all her customers are looked after with prices, delivery and if there are any issues they are always dealt with in a quick, timely and professional manner. We always get a scheduled visit to ensure our business is going well, we are looked after by Toyota \ Lexus Brighton and if our business requires anything to ensure we reach out to them. Any time a request is sent through within minutes, we receive a response in what we require. Easy to deal with and excellent Customer Service Skills by Chloe and her team in Brighton Toyota \ Lexus. Thank you and keep up the amazing work.
Luca Sommella

13 October 2017

Its sad to be here and write a review of my ex employer. I feel like let everybody know you should not support a business who does not treat his staff right. after been working there for over 5 years THEY HAVE NOT PAID COMMISSIONS OVER 6 VEHICLES! the general manager john forbes being aware of the situation have ignored my emails as well as fairwork emails. This is not the business in your area you want to support and the sad thing is I am not the only one who have been screwed by brighton toyota. DO NOT PURCHASE VEHICLES FROM THERE AND SUPPORT WORKPLACES WHO STEALS FROM EMPLOYEES!
Michael Hyams

02 October 2017

****STAY AWAY***** Do yourself a favour and stay away from this dealership unless you have money and time to waste. Booked my prius in for 210,000 km service which is a 10,000 km service. ETA was two hours from 8:30 a.m. Needed rear tires which was advised would be in between 10 am and 12 pm. Was advised by a non interested service adviser that they were "struggling". By 2:00 p.m. enough was enough and I had to inquire when vehicle would be ready. The service adviser took 20 minutes to find out only to tell me vehicle was finished and ready. Waited another 20 minutes to be told they cant print me an invoice but would email it to me. Still waiting. No apology from the service adviser for any delay. One week later vehicle breaks down. After trying to speak to someone for 25 minutes I gave up and contacted Camberwell Toyota who helped me immediately with a tow. The bill for a damaged invertor, $4500. Needless to say Brighton Toyota will claim this repair as sheer coincidence. Added to this they tried to con my elderly parents into a 90,000 km service for a vehicle that showed on 30,000 km. Then i get a text from them asking to rate their service from zero to ten. I responded by asking if I can submit a negative ten.Stay away from this dealership!!!!! I would add that until this review was posted the dealership failed to address my concerns or send me my service invoice . Lucky for social media. As for the expensive repair to my car, yes im not suggesting it was due to the service and quite possibly due to the cars age despite only two units of this component ever being used. In the same respect it could well have been something related to the service. I cant discount either theory in the same way the dealership cannot as per my conversation with them today. Guess I'll never know if was due to age or a mistake. It seems the only way a disgruntled customer gets a response for bad service is not by contacting the dealership but by a social media post
Antoinette & Anthony Novella

27 September 2017

Wanting to say a very BIG THANK YOU to the team at Brighton Toyota especially to Alvin Li, Angelo Chirico and Matthieu Rawjee. Your customer service, communication and professionalism was above and beyond. My husband LOVES his brand new 2017 Toyota Hilux SR5 and if anyone asks where to buy a Toyota, I will definitely be recommending you guys. Hope to see you all again soon when I’m ready to buy my own Toyota, a LandCruiser 200 ;)
Stephanie Oz

26 August 2017

Bought a car about a year ago. Was told it had full service history, every two months. I took it to my own mechanic Although this was true the major service was 4yrs over due!! And there was rat damage to the air and cabin filter. To top it off I've found out the hard way although the keys start the ignition They do not work on any of the exterior locks feeling ripped off
Ananth Prasad

03 July 2017

Had a great experience buying my first car. Thanks to sunny and David they helped me a lot. I would suggest this place for buying cars with good finance and for good service
Andrew O'Leary

14 March 2017

Very unsatisfied!!!
Got and major service done before a weekend holiday which cost me $1000, first day back had a engine leak, on the Saturday and a engine warning light come on and was on the whole weekend, I was very annoyed and took it back after the weekend they took in and had it for three hours whist I waited, the office reception were quite respectful and doing there best.
service manager then ended up
recommend someone else to fix the engine leak!!!! And did not fix it, they had fixed the warning light as far as I know, I just brought it home and now have a very unusual noise coming from the engine which I have now recorded it and seeking further action.
Apologies to Nick and office reception which were very professional, service was a very poor standard!
Markos Batzias

17 February 2017

Had a fantastic experience with everyone at Brighton Toyota. Professional and informative - I knew exactly what to expect every step of the way. I would definitely use their service again.
I love my Hilux too!
Mher Sunga

22 December 2016

I purchased a used Toyota Kluger. Thanks to Poly who assisted me and for giving me a complimentary service. I would like also to extend my sincere thanks to Ben Recto (Finance) who’s really look after his client. He make ease the transaction and keep me up to date regarding the status of my application etc.. Lastly, to Sam (from Service Team) who’s approachable and showed me the fixed roof rails etc.. Well done guys! Great job Toyota Brighton!
Irelle Rivera

14 December 2016

Best customer service I've ever received (honestly) !! So happy with the purchase of my car!
Alex (Mark) was so helpful with everything, answered all my questions and even delivered the car personally to me! He made sure that everything was going well after the car was delivered which I appreciated!! He really went above and beyond :) :) : !!
Ben in Finance was also very helpful. Went through everything I needed to know.
Big THANK YOU to the boys and the team at BRIGHTON TOYOTA for the outstanding customer service!!
Jillian Cao

10 December 2016

I believe I had a pretty happy experience with Brighton Toyota even there was a story. But everyone there treated me well especially Jessica from Finance! Angelo was a very good sales too as he helped me get a deal pretty close to what I expected. Thank you guys! And I looking forward to drive my car everyday!