About
Location :
Added by Jopie, at 03 January 2017
Opening Hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday 8:30 AM – 5:00 PM
- Sunday Closed
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10 Reviews
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27 November 2017
By far the worst experience I’ve ever had at a car dealership. Do yourself a favour and take a drive down the freeway to another Hyundai dealer. I will never buy a car from here nor recommend any friends or family to do the same. Customer service couldn’t get any worse.
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08 October 2017
Horrible experience. Staff are useless. Once they make the sale you become a burden in their life. Took 3 months to get our car and they acted like its our fault. Can't express how bad some staff are. Do yourself a favor go find another Hyundai store
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26 September 2017
Very disappointed. Booked vehicle in for recall of bonnet catch on 26 Sep. Booking made two weeks in advance. Turned up at required time 0815 only to be advised parts unavailable. No paperwork for vehicle. Obviously no communication between departments and certainly no communication, other than automated confirmation of booking, between customers and Blood Hyundai
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19 September 2017
On every occassion I have needed to contact Blood Hyundai service I have had a bad experience. Calling them to speak with someone is the first let down. I have spent over half an hour on hold waiting for someone. Or been told that they are busy and to call back later. Management obviously are not interested in improving customer service as this has never been addressed. I have heard others at the service counter complaining of the same thing. But once you have your car booked in the untrained mechanics seem to guess rather than diagnose any problems outside of a simple service. Even when you tell them what you think the problem us they ignore you and finally come to the same conclusion after having the car back three times for the same issue. Of course by this time you have spent money on fixes that may not have been necessary. My nearest other hyundai dealer is an hour away but I will gladly go there next time to avoid this second rate service centre.
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23 August 2017
Worst customer service I have ever experienced. I booked in for a 45 minute express service at 7.45am, when arriving the service advisor Barb told me it was not going to be looked at till 12.30 even though I had booked it for 7.45 which is first appointment off the day and was sent several messages/emails stating it was going to be a express service. I am so disappointed with the service that was provided and how Barb went about it. It is quite disappointing as I just bought a brand new car from Hyundai.
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21 April 2017
Great customer service. Love our new car!
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07 April 2017
Dom Leo, Andrea Hannon, Joe Presilski and the team at Blood Hyundai Geelong were absolutely outstanding to deal with. I had an amazing experience with them right from the beginning all the way through to picking up my car, where they even had it all wrapped up with a big red bow on it! Wow! Such a friendly and professional team. I highly recommend buying your next car from them. Thanks so much to the team at Blood Hyundai Geelong :-)
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10 March 2017
Excellent customer service. The sales team were helpful and really listened to what we wanted. There was minimal pressure and they gave us space to make a decision. Special mention to David MacDonnell who is a very talented salesperson and to Joey who put a great part exchange deal together for us. We would definitely recommend.
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26 January 2017
Blood Hyundai have been excellent in all of my dealings with them from purchasing to the 2 services I have had so far. A couple of little issues were quickly fixed and the car has been cleaned inside and out after servicing.
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10 January 2017
Staff were not interested in helping me and ran me around. Might have been an off day but a smile wouldnt hurt.
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