Smiths of Geelong

Location :

510 Moorabool St, Geelong VIC 3220
Added by Jopie, at 11 May 2016

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• Kim Couzens

  15 December 2017

  Lovely people to deal with. I would recommend them to anyone especially women wanting to buy a new car

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• Jade Wood

  17 October 2017

  Treat you like an idiot when you let them know there is somthing wrong with the car (holden colorado) and make every excuse to get around it as their never at fault, and when you do send it in after many attempts at explaining their is somthing wrong, they always use the excuse it was full of dirt only to continue to have the same issue, then a few months later get a letter saying the part has been recalled. This has happened on more then one occasion ming you.

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• Darron Muir

  13 July 2017

  Great dealership, great people..No1 Holden dealer in Vic by far!!

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• David Johnson

  07 July 2017

  Living, shopping and working in Geelong we have to look after our retailers, but better than that Mark selling Holden & HSV goes the extra to make sure your not only happy but, got the best deal in Victoria by far

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• Angie

  21 June 2017

  Peter , a very experienced senior salesman at Smith of Geelong brand new cars department , should be highly commended , awarded and recognised for his expertise in managing not only new cars , but the follow through of customer satisfaction in the servicing department. He is definately dedicated and compassionate to customer care. He I would imagine have a recognition certificate with his photo in main reception area. I couldn't express my appreciation any more Peter , you are a very valuable member of this dealership and will be prompting me to be returning in about 2 years with my son. Thanks again, assistant manager "Peter "Looking forward to future contact. Customer : Roula

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• Leigh Small

  10 June 2017

  Fabulous service team car the mechanics / service department. It's a good feeling knowing that they do everything with pride & high standards.

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• Benjamin Sangster

  03 January 2017

  Happy staff. Good service centre with good customer service

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• Shelby Finnemore

  03 January 2017

  Absolutely ridiculous, they don't answer their phones at all, neither the main number or the service centre number, was stuck on hold for over an hour yesterday and tried to call first thing this morning to reschedule a service and guess what? Straight back on hold. Right after I had an issue with my reverse sensors and the man at reception told me that "they had to see the problem" before they looked into it, and when I asked about having an accident because they're not working, he shrugged me off and laughed. If it weren't for the warranty on my car I would be servicing elsewhere. Beware before going to these guys I'm yet to have a nice experience.

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• Rebekah Walsh

  25 December 2016

  Pretty good staff. Had a problem with my car and was fixed quickly

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• Nick

  26 October 2016

  Horrible and lacking in experience severely. The only thing they might know what to do is oil change, if in fact they do that. They are all talk and no action. And yes as per number of customers, have lied about contacting me, it's a shame they mistreat their customers, as it will affect their dealership. It might be an idea if they look up the definition of warranty, and actually get some grease on their hands.
  The receptionists do all the work in preparing a list of excuses to brush you off.

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• Leanne Sawyer

  18 May 2016

  My experience with Smiths of Geelong has always been fantastic.
  The service has been great from staff and workmanship on my vehicle.
  The cost has always been explained on drop off and any recommendations.
  Some people need to understand the service staff don"t manufacture the vehicles, they try to resolve any issues that are experienced.
  If you have an issue with the product instead of taking it out on staff call Holden customer assist that's what it"s there for.

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