About
Location :
Added by Jopie, at 31 May 2016
Opening Hours
- Monday 6:00 AM – 11:30 PM
- Tuesday 6:00 AM – 11:30 PM
- Wednesday 6:00 – 11:30 AM
- Thursday 6:00 AM – 11:30 PM
- Friday 6:00 AM – 11:30 PM
- Saturday 6:00 AM – 11:30 PM
- Sunday 6:00 AM – 11:30 PM
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12 Reviews
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04 November 2017
Rooms are clean and a good size but this hotel is too far away from anything other than the hospital which is across the street. Staff are nice but will inform you that everything is in 'easy' walking distance. The main shops and restaurants are about 20 to 30 minutes walking in different directions. There are no cafes or convenience stores nearby. The inhouse restaurant is good but does not open for lunch on Saturdays and Sundays. Would not stay here if I had a choice, unfortunately this was organised by NRMA.
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20 October 2017
Bay village has a nice pool and the rooms are cheap. Overall it wasn't really that impressive, but the main reason for my good review was one of the staff members, Craig. He is a really great guy and was just so happy to help me out! If you do talk to anyone there, be sure it's him!
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26 July 2017
Friendly staff, wonderful location, and sizeable rooms. My top choice for affordable accommodation in Cairns city.
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09 July 2017
Booked 3 nights at the bay village Cairns just want to be relaxed and getaway from the freezing Melbourne. To begin with, the check in was delayed as the hotel manager told us could be one hour late before the expected check in at 2pm because the hotel was extremely busy! After voicing our strong dissatisfaction, the manager promised to speed it up so luckily we didn't need to wait 1 hour but around 20 mins. I guess it did signal something is not right about the place. After eventually checked in, the first thing I discovered was the broken cabinet door for one of the overhead kitchen cabinets. So I reported to the hotel which they told me someone would come and fix it in the morning that never happened. The worst thing happened at the second day that my younger son was playing near the coffee table. He bent down to pick a toy and his forehead hit the corner of the coffee table! The next thing we saw was a deep cut on his forehead and he started bleeding heavily! I then found out that the glass top of the coffee table was broken. Given that my son was only bent down his head when hitting the coffee table, the glass top must have been broken before that. Since I found that the kitchen cabinet door was also broken before we touched it, I a very convinced that the glass top of the coffee table would be also broken before we used! We then ended up in the Cairns emergency for couple hours. My son had to be stitched up by doctor and could leave scar on his head. We tried to discuss with the hotel manager, who showed very strong ignorance attitude towards us by claiming that the hotel was no responsible at all and if any, the hotel wasnt thinking charging us for breaking the coffee table glass top! It's the first time even in my life I have seen such a horrible attitude in a service industry! I strongly urge anyone who is planning to go to Cairns to avoid this place! Spread the word and let everyone know what is wrong in a industry that customer service is valued!
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06 June 2017
The hotel is located about a 15-20 minute walk from the main downtown Cairns area and harbor. The facility itself is clean. Our rooms were sparsely furnished, and that's all we needed. The water in the shower can be a bit touchy, but overall a good experience. The staff is very friendly and helpful. The beach towels available for use were extremely useful.
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08 May 2017
Stayed here for 3 nights. It was good I would say. Nothing bad just I think there was no AC, I am not sure.
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20 April 2017
The hotel is old, outdated and definitely under any reasonable standard. The room stinks, the fan on the ceeling is oscillating in a dangerous way making noise. When I open the tap to get some water a loud sound comes out. I complained twice today, but no solution.
I got this hotel from a tour organized by Discover (tour operator).
Conclusion: if you want a nice vacation, stay away from this hotel, or better, motel, and do not book a vacation from Discover. I hope this helps.response / report this review -
10 April 2017
Staff are friendly. Room was clean and air-conditioning was acceptable. Would recommend.
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20 August 2016
Great place. The restaurant is amazing
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01 July 2016
Nice and comfortable hotel, but with very bad WiFi
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10 June 2016
The room is ok too far from the main part of cairns .. the staff are nice .not wrapped in the restaurant food at all . Not really any food place to eat in this area. After a long day of touring we have had to catch bus to main food area for something to eat
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07 June 2016
To far from main streets and reef tours however great for esplanade
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