Friendly staff and excellent service. We travel extensively and when we get home our mail is in a bag waiting for us. I go up to the counter with a parcel collection card and they know who I am. Anyone who has complained about this post office needs to get a life or take their business to another post office.
One particular worker is so rude, worst customer service I have ever experienced.
I would never again go to this office for a passport application. After checking my application, the man signed it off, only to then tell me he wouldn't accept it after he noticed my disabled son could not sign the form (I signed an 'X' as per instructions on the form). He told me I needed medical forms as proof. I commented that nowhere on the form or website does it mention this. His reply was 'well they can't include everything'. I left upset and called the passport office twice to confirm what I had to do. They were horrified by what had happened and they explained that I just needed to sign a B11 declaration that the PO should have provided me with. They told me that the PO should know this and need re-training if they don't. I had no choice but to go back and get the form from them as they had already signed it. When I returned, the other man there then told me that the people at the passport office 'don't know what they're talking about'! Nonetheless, he gave me the declaration form which I completed and signed and they finally accepted the application. The application went through without a hitch and 10 days later I received his passport. The passport office DO know what they are talking about.
Worst customer service experience ever. Rude and arrogant- honestly it doesn't take much to be nice to your customers
Wouldn't go there if not for it being the closest to home. Not competent to help in other services such as certifying documents. Staff never smiles, and never apologises when they get it wrong.
Would be great if they were more friendly and helpful.