Name: Thrifty Car Rental - Jumeirah Beach Residence
Address: P-17 Shams 2 Podium Level Next to British Orchard Nursery, JBR - The Walk - Jumeirah Beach Residence - Dubai - United Arab Emirates, AE
Telephone: +971 4 438 0620

Thrifty Car Rental - Jumeirah Beach Residence is a car rental, located at P-17 Shams 2 Podium Level Next to British Orchard Nursery, JBR - The Walk - Jumeirah Beach Residence - Dubai - United Arab Emirates. They can be contacted via phone at +971 4 438 0620, visit their website www.thriftyuae.com for more detailed information.

Location :

P-17 Shams 2 Podium Level Next to British Orchard Nursery, JBR - The Walk - Jumeirah Beach Residence - Dubai - United Arab Emirates

Contacts :

Added by Jopie, at 07 January 2016

Monday 10:00 AM – 10:00 PM
Tuesday 10:00 AM – 10:00 PM
Wednesday 10:00 AM – 10:00 PM
Thursday 10:00 AM – 10:00 PM
Friday 10:00 AM – 10:00 PM
Saturday 10:00 AM – 10:00 PM
Sunday 10:00 AM – 10:00 PM

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Lora Nielsen

16 January 2021

Rented a car from them back in 2018 and it was not as smooth or quick as expected. The location of this outlet is to say the least difficult to find. Hope they use an AC by now because back in June 2018 the employees were using just a ventilator. The car did the job, the price was high.
Aira Gentoleo

27 December 2020

Thank you, Thrifty Car Rental. Highly recommended! God bless
Yasser Khatab

25 December 2020

Rental prices are different. Abu Dhabi Is much cheaper than Dubai. Same cars but too much difference in prices. for a big company.??!!
Saroj Raj Subedi

12 November 2020

amazing staff,true professionals.
Staff Bhagwati is professional as well as helpful.
RICARDO T

28 July 2020

The service at the office is good and the person in charge is helpfull. Yet Thrifty policies are ridiculous, they charge you extra money through extra management fees.
I DO NOT RECOMMEND Thrifty in Dubai.
Mo Shami

18 April 2018

No flexible, over priced
Khaled Alsaif

12 January 2018

A bit slow in service and car delivery
Abd El Hamid Shaath

11 December 2017

Very bad service I make 1500 AED deposed until now around 1 month not refunded.
Nathanroot

05 November 2017

Called up call center, sent an email and had to find number for reservations after calling again only for them to tell me the price i'm looking at on the internet isn't valid. They can change the price every day and even though I'm looking at the price online its not the price they will give me.
Sharnay Naidoo

27 August 2017

I have signed a quote for my new lease to start on 28 August (I have not signed the lease yet). I was told there would be a aed2000 deposit and I agreed to that.

I have been with thrifty over the last year and on the day my premium is meant to go off each month, I receive a call asking if it's fine to charge my card and I receive a receipt after.

This time, my premium went off 4 days before I expected, I did not receive a call confirming they could charge my card, and I did not receive a receipt thereafter.
I called thrifty yesterday morning requesting the receipt (which they agreed to send) and they still did not receive it by this morning.

What's more, on my previous lease, the deposit was always BLOCKED on my credit card, which a was happy with. This time, without warning, they CHARGED the 2000 deposit to my credit card, which I was not expecting. Which means I either have to pay interest on that 2000 or find a way this month to pay an extra 2k on my credit card.

I would like to cancel my lease with Thrifty before it starts on the 28th (I have not signed the contract yet).
I want to cancel because the level of service has dropped in the accounts department and because I was charged the deposit instead of having it blocked like they did all of this last year.

Update: my complaint has been resolved and I change my rating from 1 star to 4 star
Samsa Visit

24 January 2017

Very bad expirence for car rent and custmer sirvice.. the car i had is crola 2015 the car brokdown when i refill the fule . The engine not start. I called them but no seriouse action taken i try .. and after some it work ao after some ours stop again.. by my experince i checked the battary its liquid refill type i dont know why the put this type and it looked old may by 2 years.. finaly no one pay for my day which was broken finaly i called the airport branshe the employr told me sorry i have another client so i said ok ok you can goso ugly my recommendation is dont rent from them.
Bassem Yacoube

17 August 2016

Ok
D Yaqub

14 January 2016

The worst customer experience I've ever had!

Customer experience begins with a reliable car and good customer service. I was stuck in a faulty Thrifty VW Passat for 2 hours because it failed to start, and being asked by Thrifty to wait on the roadside till a recovery crew arrived! Ofcourse, I refused and asked for a replacement car which was grudgingly offered but only if i accepted all repair costs for a faulty car!! Thrifty staff were more concerned with making their company happy, than ensuring my customer experience. Of all the car rentals I've dealt with in Dubai, theirs was the worst I've ever experienced! Buyers' Beware!