Avis Rent a Car - Jumeirah Beach Residence
Murjan 1 G09 - The Walk - مساكن شاطئ جميرا - دبي - United Arab EmiratesAbout
Location :
Added by Jopie, at 08 January 2016
Opening Hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 8:00 AM – 8:00 PM
- Sunday 8:00 AM – 8:00 PM
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17 Reviews
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09 January 2021
Worst company ever. No one answers the phone. I’ve been waiting for the driver for more than 3 hours!!!
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22 November 2020
the system is always slow or not working
very poor after sales support
no one picks up the phone
such a bad experienceresponse / report this review -
08 November 2020
Like all the other bad recession, I had to wait more than 30 minutes and still didn't get the car. There was only one person for everything. Understaffed! Go somewhere else
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16 August 2020
Good service as always. Hannah
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15 March 2020
Had to cancel my reservation today because this place is seriously understaffed. After waiting for 45 minutes I had to opt for a taxi instead, because I would have probably had to wait for another 45-60 minutes and was running out of time. One star for the good location and one star for the poor man working his a** off trying to serve everybody as quick as possible while still staying friendly. Please give him some team mates!
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05 February 2018
They steal from you!
After loosing the morning waiting for a sport car and paying we find our ourselves that the kms were limited only to 300km, which of course is not even coherent.
We lost half a day and we end with a cheap car. The worst finally when we return it in the airport, they take a lintern and start looking below it, they find a scratch and say they’ll charge for it. They steal from people (of course there was not check below the car before giving to us, less using a light in a closed garage).response / report this review -
24 December 2017
Terrible service They don't want to rent cars. I order a Mazda car rental, signed a three year contract, and they said that they would buy the car because they didn't have it. I paid everything for the three years. As it was going to be new, they offered me to choose the color. They offered me five different colors, and, as I was asking for one particular color, they just answered there was no availability. Another color I asked for, (car was just sold). Again another color I asked for, that car was just sold. I even offered to pay for an upgrade car in order to get a nice color car. No way. Apparently they just had a blue light color Mazda, horrible, which I didn't want it for three years. Finally we broke the contract! Incredible. They just missed a three year contract, and I've wasted a lot of time. Thanks AVIS, never again.
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03 December 2017
Catastrophic experience in addition to being really scammed!
I confirm all the opinions received by AVIS UAE. It is not for nothing that this society whose practices are shameful and dishonest accumulate 1 * and very bad opinions!
AVIS UAE uses intimidation techniques, lies and plays on the misunderstanding and fatigue of travelers in order to sell you optional insurance unnecessary and overpriced.
When I took a vehicle, the ticket salesman cheated me to force me to take optional insurance which she clearly told me was mandatory (CAN NOT get the car without). After several exchanges and many misunderstandings, she let me believe that it was in fact a deposit to be paid and that I was guaranteed that I would get my money back. I tell you that but we were 7 witnesses that day (and ALL confirm the same thing)
After 1 hour at the counter (and before, 7h of plane) to recover a car already paid in advance on the website: we get the car. Do not expect an impeccable car: we had a very damaged car with the interior going into pieces!
Back in France, I actually learn that they will not give me back my money and that in fact I signed for insurance that was optional. Clearly, I just have me and despite many reminders, AVIS UAE does not let anything and informs me that I will never see my money.
Prefer a competitor like Hertz or Europcar with whom I have never had trouble rather than this shameful and thieving company. Another tip: never pay in advance and on the internet, in case of problems on site you can always go elsewhere!response / report this review -
23 November 2017
I suggest not to deal with them they are scammers dont trust avis at all and always keep your contact with you just incase cause you are dealing untrstable company
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08 November 2017
I suggest you do NOT use this outfit. Dreadful experience with a number of lies from the staff, even when their UK customer service team had to get involved.
They did not have my car for the booking, no car seat (which was asked for in advance) and half a tank of petrol (yet requested it came back full). They are not even refunding me for the poor service and unhelpful staff. I am stunned that a large company like Avis can operate like this. Suggest you take your business elsewhere.response / report this review -
07 October 2017
facil comprençao . multilinguas
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08 September 2017
Friendly and helpful. Offered to help me get better deals
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20 May 2017
Helpful staff, and good car, although check-in and check-out were somewhat slow.
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10 April 2017
Le personnel est gentil.
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20 February 2017
Good luck to AVIS team :)
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16 January 2017
Just another avis office. Nothing special. Friendly staff. Hired a nice camaro during our Dubai trip.
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15 January 2016
Сервис не плохой и цена на маленькие машины очень хорошая
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