About
Location :
Added by Jopie, at 01 January 2017
Opening Hours
- Monday 8:00 AM – 5:30 PM
- Tuesday 8:00 AM – 5:30 PM
- Wednesday 8:00 AM – 5:30 PM
- Thursday 8:00 AM – 5:30 PM
- Friday Closed
- Saturday 8:00 AM – 5:30 PM
- Sunday 8:00 AM – 5:30 PM
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16 Reviews
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26 April 2018
Not only are these guys are a complete rip off, they are incompetent to boot. At first I thought that they would be ok as their price was at market rate, turns out they transferred all the charges to the destination end to make their local price competitive. They completely misjudged the volume, even though I continuously questioned their packing team, they gave me assurances that I had plenty of room in my 20ft container, so I added more things. It ended up more then 3 cubic meters over the volume of a 20ft container. Once I found that out a week or so later, I told them to unpack and remove the excess, which they refused to do unless I paid extra. The shipment was delayed departure by nearly 3 weeks because they wouldn't pay the additional fees for the 40ft container. They came with a solution where I paid an extra $280.00 only for the 40ft container, I was running out of time, so I took that option. On receipt of the container in New Zealand I received a $2700.00 bill instead of the promised $700.00, then I found out that they hadn't even insured it, even though I sat in their office and agreed with them what kind of insurance to use. This is only the tip of the iceberg with my Southeast shipping drama, AVOID USING THEM AT ALL COSTS!!!!
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06 April 2018
BEWARE ! THEY ARE FRAUDS !
Used their door-to-door moving service. I was given a bill of AED 4960 all inclusive to ship my cargo from UAE to India. On reaching India they asked for almost the entire sum again (not including custom duty) for services that I had already paid for. They are frauds, steer clear of them if you want your shipment to ever reach you. You can see many such reviews below as well.response / report this review -
16 March 2018
Southeast employees are very professional and has done exceptional packing and delivered the cargo on time to the United States. The rate provided by the company and service were both excellent I would definitely recommend them to my friends and family and will use Southeast movers again in future.
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25 January 2018
Southeast Movers have done a wonderful job for my moving from Dubai to Washington .All my belongings are reached safely . Actually i have planned for a single shipment (Sea cargo) but they have advised me to do 2 shipment (one Air shipment and one sea ), because i need some stuff very urgently both arrived on time Thank you team southeast !!
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24 January 2018
Nour dahrouj, It is important to have the documents to ship your cargo, you have not provided any docs, we have faithfully stored your goods without any storage charges and after you have provided the documents we have shipped it. until you have received the goods and you were happy
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04 January 2018
I moved back from Dubai to Europe, and not only I have taken my personal items, but also a car. The Southeast team was fast on attending to my requests, provide quotes and clarify any issues. Packing was fast and carefully done. Shipping went well, and all the items arrived safely and around the planned dates. I would recommend southeast movers to anyone in need of relocation: honesty and a good service.
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04 January 2018
The worst company we have ever have dealt with. We handed over our cargo on 3 Oct and it’s January now and we don’t even know where our shipment is. They don’t even bother to respond to emails no matter how many times we email them. If lucky, we receive one email per many emails that we send. We are calling them on a daily basis from sydney and they have two standard answers to tell right from Day one, 1. The port in Singapore is congested and the vessels are delayed 2. We will get back to you with all the details before end of the day. We have been hearing the same thing from them for the past 3 months and they refuse to give any genuine information on our shipment. We are having a nightmare with these guys as all our fundamental housing stuffs including clothes and children items are in the cargo. We are taking up this matter with the highest level authorities in Dubai. Wish we had a Zero on the rating to give to these guys.
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22 December 2017
IF YOU WANT YOUR PEACE OF MIND STEER CLEAR FROM THAT MOVING COMPANY. These guys gave us the best offer and the least time for moving our furniture to our country, only to find out later that they subcontracted our shipment. It took us more than a month to receive our furniture intead of the promised 14 days. They tried to avoid our calls and gave us worthless lip service excuses regarding the location of our furniture. When it finally made it to our country we had to pay an equivalent of 80% extra fees to a network of agents who handled the shipment and made the delivery, and this was NOT mainly tariffs nor customs. These local agents were asking for shipment fees.
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10 December 2017
Was afraid once i saw some bad reviews but after dealing with them had an AWESOME experience. I received my shipment on time, they kept me updated on each and every aspects, unlike other companies they have no hidden charges, everything was explained upfront. Overall had a WONDERFUL experience, Keep up the good work guys. Cheers!
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08 December 2017
They gave me a quotation and then a liar called me to change the price, his name is Prabhu! He starting making up lies about having to cross 4 borders to get to Muscat from Dubai 😂. He mentioned that he has to pass through Salaa, Bat-haa and other borders that are on the way to Saudi Arabia, and I was requesting a shipment to Oman.
Such an unprofessional company and you should not even attempt calling them, just a Fraud and will charge you unnecessary costs and make up lies to cover it up.response / report this review -
13 October 2017
Worst company ever! They are frauds!
They delayed my shipment for over 7 weeks. I had to pay way over the estimated amount and while shipment arrived in Canada on 19th September, it's 12th October today and I still haven't received my cargo. I have had to buy a lot of stuff which I already had in my cargo.
Their agents here in Canada are just like them. Unprofessional and unethical. They don't honor their word and keep on changing the estimated delivery time.
Overall, I had the worst experience ever and had to follow up at least a 100 times - they never bothered to update me. Wouldn't recommend them to anyone and if there's any authority in Dubai that overseas such companies, I'd like to lodge a serious complain against them.response / report this review -
11 September 2017
Pleasure to say you were exemplary in customer service. You engaged us from the very beginning with a concern for our overseas shipment. You warned us about new vendors, worked with us on the closing price, and met our demand of door to door delivery to Ontario, sent an expert team of packers with a splendid team captain who made miracles happen when it came to making sure everything is well packed. Even though the shipment was delayed by a week(reason for the 4 * ), the agents appointed by u at Canada coordinated well with us and ensured safe and secure delivery
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23 August 2017
Mr. Abdullah Elkadi, you have asked our team to come and do the packing and moving from Ruwais which is 350 KMs away from Dubai and we have done complete packing and brought the shipment to our warehouse. but you have taken another quote from a different company without packing and transport. and falsely accused our team and shipped it through another company. have you paid even for the packing and transport ? are you not ashamed of cheating our company? and writing bad reviews ? of course we understand that it was your plan from the beginning to get a free packing and transport. but remember we have spent more than AED 2000 to on packing materiel, Transport and Labors. we are here in Dubai since 2003 and moving tens of hundreds of families every year! our reputation cannot be spoiled by one or two guys like you.
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24 July 2017
Extremely poor and unprofessional service company. I wouldnt recommend them to anyone. I placed an order for a shipment to New Delhi, India. Stuff was packed on 30th May 2017, and I paid the invoice on the 4th June (Invoice No 040617). There was absolutely no news from them for over a month on my shipment, I followed up with them on 18th July, only to find out that my shipment has not been released and is still in Dubai. I spoke with the operations executive (Prabhu and Usman) who just wouldn't answer why my shipment was delayed, let alone an apology. I wouldn't recommend their service to anyone, I'm struggling to get responses from them. You'll be chasing them endlessly and be stuck as your shipment gets stuck with their poor network of logistics, PLEASE DO NOT TRY THEIR SERVICES IF YOU WANT YOUR BELONGINGS ON TIME!!!
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19 March 2017
Worstttt company ever.
Very slow
Liars
They packed my items. And when i left dubai. They shipped after a month or more.
They never answer to email. U need to email few times for them to answer you.response / report this review -
08 January 2017
The worst service I have received in my life!!! My cargo is 9 weeks late because of them! I have no clothes and none of my personal belongings with me! Company full of liars and cowards!! As soon as you do the payment nobody cares about you! When you call and introduce yourself they will hang up on you!! If you are lucky they will respond on the 15th email after 10 days! I still do not have my stuff from Dubai and I sent them in August, now is January!!! Don't ever consider working with them!!! You will regret!
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