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About

Shift Car Rental is a car rental, located at 3 A Street Near Noor Bank Metro Station Al Quoz Industrial Area - Dubai - United Arab Emirates. They can be contacted via phone at +971 4 339 3722, visit their website www.shiftcarrental.com for more detailed information.

Location :
3 A Street Near Noor Bank Metro Station Al Quoz Industrial Area - Dubai - United Arab Emirates
Added by Jopie, at 07 March 2016

Opening Hours

  • Monday 8:00 AM – 7:00 PM
  • Tuesday 8:00 AM – 7:00 PM
  • Wednesday 8:00 AM – 7:00 PM
  • Thursday 8:00 AM – 7:00 PM
  • Friday 1:00 – 5:00 PM
  • Saturday 8:00 AM – 7:00 PM
  • Sunday 8:00 AM – 7:00 PM

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13 Reviews

  • Anonymous
    11 April 2018

    I had rented a Nissan Sunny last month and they provided me a brand new car (below 40kms). The service was excellent and the staff is very co-operative. Would recommend their service to everyone. Thanks shift for your service.

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  • Anonymous
    27 March 2018

    Wouldn't recommend this service. I just had a couple of conversation with a customer service staff. He should better give a coaching on customer service.

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  • Anonymous
    15 February 2018

    Terrible Company I returned their car and after without informing me they withdrew one months rent again. I have been trying to get my money back but it seems to be very difficult as they don't care. I feel robbed. Very bad experience.

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  • Anonymous
    10 February 2018

    Good & fast service. At affordable price

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  • Anonymous
    05 February 2018

    Rented Nissan Micra on the 16th September 2017. Paid deposit 1000 AED via debit card and 3 monthly installments of 1300 AED via credit card as per their requirements till 16th December Service was good, vehicle was good, everything was good until the deposit needed to be returned. Been calling them and chasing then via email, initially they responded that it will take time but now they will not answer in any method nor have I received my deposit back till now and it's the 5th of February 2018.

    Middle of all this on the 16th of January I called them chasing for my deposit and for some bizarre reason they deposited 1000AED on my credit card and in the same moment they refunded it and they mention that the transaction has been completed. Even my bank was confused by this and told me it made no sense at all.

    Any how I'm still chasing but to be honest I don't think I will ever see it Time is money and from previous reviews clearly deposit chasing with Shift car rental is clearly expected. Not good dot com!!!

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  • Anonymous
    04 February 2018

    Terrible experience! I've been renting cars from the UAE for quite sometime and decided to use Shift for a change. I pre-booked and paid the full rental amount online and went to collect my car. The man servicing us that day was rude, ill informed, ignorant, uncompromising and instead of helping us with an issue that we were trying to resolve he proceeded to ignore us and told us "to figure it out" like it was our job to do so. I even called 4 other rental companies to see if the issue we were facing can be resolved and to double check if this man was telling the truth (which he was NOT) every other company said they would resolve the issue the exact way we suggested to this man which he did not accept, and would not let us speak to his supervisor/manager and went to ignore us till it was closing time and it was too late to get another car. Thankfully our money was refunded but he ruined our whole trip the next day as we couldn't get a car in time. For fast and professional car rental service I suggest ANYONE else in the UAE

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  • Anonymous
    29 January 2018

    In my experience, Worst car rental service in UAE. They will deduct your credit card towards security deposit. But to get that money back after the car is returned, you have send hundreds of reminders If your car breakdown, you have to repair it yourself, Shift Car rental service guys will not help.
    I wonder how Al Rostamani is running such a company with such unprofessional people in the office.

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  • Anonymous
    03 June 2017

    Bad service, it took them ages to return my deposit, they replaced the car few times though I didn't request for the car to be replaced, they said it is because the car is getting sold. Won't deal with them again.

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  • Anonymous
    13 April 2017

    REVIEW DONE BY Mistake, Ive not tried them

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  • Anonymous
    06 March 2017

    I rented out from Shift about 3 times. They were reasonable with their quotes.
    The Car was clean and well maintained. I didn't face any problems during pickup, the rent period or the handover!
    Only issue was post two months after the hand over, they issued a charge for salik without informing. I was not happy about it!
    But apart from that, Everything else was good.
    I would rent out from them again!

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  • Anonymous
    05 March 2017

    Very Very VERY Bad!( I am a resident in this town). Be careful before to give your credit card number to this company because they serve themselves at any time Without any justifications. THIS COMPANY IS NOT SERIOUS AT ALL!

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  • Anonymous
    31 December 2016

    Absolutely horrible, one of the most messed up experiences I've ever encountered, from the second I booked just horrible horrible, DO NOT RENT FROM HERE, I swear of Rostomani owners know what's happening they will close down

    They tried to give me car with an expired registration!!!, when I refused they kept making up stories and after 3 hours I was sent without a rental, on top of that the PRO calls me, how the hell is the PRO related to customer care? Absolute disaster

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  • Anonymous
    14 March 2016

    I had paid the deposit ( AED 1,500) in cash and they were to return this amount to me 45 days after the return of the car which ended on 24th February 2016. Since then I am chasing for my payment and have not yet received it. The calls don't get answered , emails don't get replied to and the customer service executive sitting at the counter doesn't know much and has a very laid back attitude. The only choice I was left with is to visit the center every second day only to have no update. She keeps checking in the system and promising a further date . If you are a tourist in this country please be careful before paying the deposit as you may have to leave the country without receiving the amount back. I have still not received my money and neither has anybody from the team called me with an update.

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