About
Location :
Added by Jopie, at 06 June 2017
Opening Hours
- Monday 7:00 AM – 9:00 PM
- Tuesday 7:00 AM – 9:00 PM
- Wednesday 7:00 AM – 9:00 PM
- Thursday 7:00 AM – 9:00 PM
- Friday 7:00 AM – 9:00 PM
- Saturday 7:00 AM – 9:00 PM
- Sunday 7:00 AM – 9:00 PM
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3 Reviews
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14 January 2018
Same Experience regarding package expiring, bad customer service, not helpful or accomodating at all, extremely disappointed.
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07 December 2017
Very upsetting that this venue does not care about the customers at all. I purchased a package to my husband as our anniversary present, but he was only able to use 2 classes before we had to go to Europe to give birth. Once we came back and settled ourselves with the newborn he was told that any expired classes cannot be used, even after explaining the situation. It has been just 3months since expiration. After emailing AGAIN if there is anything they can do, he was told to purchase a new package and then the classes he missed will be added. Why would one buy extra classes from the management that does not show any flexibility and only suggests something that benefits them rather than customer after continuous requests? Not recommending to anyone.
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13 June 2017
Horrible experience with the management. I purchased my first package with Mojo for 15 classes for 1 month. What initially attracted me about the studio was the fact that the timings worked for me. I typically work late. I started 2 weeks before Ramadan and was not informed that the schedule was going to change during Ramadan when I purchased my package. A day before Ramadan started, they decide to change the schedule, reduce the number of classes, and have no classes scheduled after 6 There was zero flexibility in moving my bookings around and the management were not responsive AT ALL..
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