Rude and pushy. He talks very loud and pushes the offers which is valid only today or in the month .. when I declined , he got hussed and walked away without saying anything.
Best fitness first in my opinion , it's quiet and has high end equipments, and a great pool
Very old gym Equipment, no WiFi, super old changing room
I read reviews and people complaining about unfriendly staff and someone from FF asking to email instead so I emailed my query before coming over. ignored, no response whatsoever. I guess low reviews is correct.
Gym is ok but extremly overpriced, 1000 dirhams a month!! Daily passes 125 dirhams!
worst customer service and staff ever experienced. I am willing to pay 7000 dhs for the membership but bad staff encounter. prefer drive a bit more to mma or other gyms. and not give the my money here.
The gym is good and all but the price is too much the staff are rude and I tried to ask a question and they simply said we have work goodbye and I wanted to work out for just 1 hour and yes I am under age but I can lift 40 kg in total I told them that and they still said no they should have a minimum lifting limit of 40 kg and why can’t it just be a walk in gym?.To top it of everything is outdated old dirty (unsanitary) I would much rather go to a dark gym but at least everything is clean and not outdated!.It is so small I had to squeeze myself through the gym door the manager or owner should be ashamed.
Good location, clean and well maintained equipment
It's amazing place
Worst gym in my opinion please avoid at all costs.. super expensive, terrible staff and facilities are poor condition the equipment is thrown together and poorly maintained. Much better options in dubai!
Im only writing this review because i got really fed up with the calls from Fitness First Town Center! I have told them several (at least 7!!!) times that I am never coming back to them again and im currently a member of another gym that i am very happy with, however, they keep calling despite my endless requestes to not do that! Not one time they asked me why I'm so unhappy! I think this says it all about their customer relationship training! I've been a member of fitness first for 5 times for not less than 6 month every time in different locations in Dubai. And every time i would say " No more! Not ever again!!!" I kept coming back over the past 2-3 years only because it is the closest gym to my house in Springs/Emirates Hills. The thing is the staff is only trained to get your money! They will be calling every week offering you discountsand many more things till they get you buy a membership After that all their attention disapears! Nobody pays attention to complains and problems at old, outdated gyms! I can go on and on about writing this review about Fitness First but they do not deserve even this kind of attention! Choose another gym if u want to enjoy your time in it!
The outdoor swimming pool area is great for both exercises and relaxing. Matches the best 5 stars hotels anywhere
The most unprofessional people to talk to. One, they insist that you come and visit them since talking on the phone is very "confusing". Two, they make you offers which are valid only for that day since its their birthday. Very annoying and cheap tactics to rope in customers.
I would really suggest that the people who are supposedly called "sales consultants" should be given proper training in customer service and telephonic etiquette.
The price itself is very high and unreasonable and to top up, you have such ignorant employees answering to queries of potential customers.
Good Luck