Name: Methaq Takaful Insurance Company
Address: Nouf tower, Al Maktoum Bridge Street - Bur Dubai Area - Ø¯Ø¨Ù - United Arab Emirates, AE
Telephone: +971 4 260 1601

Methaq Takaful Insurance Company is an insurance agency, located at Nouf tower, Al Maktoum Bridge Street - Bur Dubai Area - دبي - United Arab Emirates. They can be contacted via phone at +971 4 260 1601, visit their website www.methaq.ae for more detailed information.

Tags : #PointOfInterest, #Establishment

Location :

Nouf tower, Al Maktoum Bridge Street - Bur Dubai Area - دبي - United Arab Emirates

Contacts :

Added by Jopie, at 07 January 2017

Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday Closed
Saturday Closed
Sunday 8:00 AM – 4:00 PM

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Anynomous

20 May 2021

They must have information desk,
Because the rest of the staff are busy in other works.
I noticed that the staff is reluctant to have eye contact.
Eyes contact are important when some one enters in the office.
It seems to me that the staff were pretending that they are busy
Anynomous

16 May 2021

They never answer calls, they never update you, they ignore whatsapp messages and left you on-read.
They have the worst and rude customer service. They keep you on hold for more than 5 minutes and when they answer they ill just drop the call. It is a big mistake to get this insurance for my car.
Since I dropped my car for repair, there are no updates at all and they will never answer you! It is almost 17days now without car and this insurance seems to be doing nothing at all. Very disappointing, even 1 star is not deserved for this company!!!!!
Anynomous

01 March 2021

I took car Insurance from this company and non of them is responsible for further queries. I have been tried to contact them about 2 days, and nobody is answering.. very worst insurance.
Anynomous

11 January 2021

Very bad customer service, I'd give them zero stars if I could. They still live in the 20th century and everything needs to be done on paper.
Anynomous

01 December 2020

Worst insurance to deal with. So I hit my car against a wall, it took a while for them to refer me to their chosen garage. Long story short, it turned out the little damage my car suffered was never fix by the insurance but only fixing on the outside as the minor chassis damage was never align. Furious to learn upon my vehicle renewal with RTA that I have chassis damage where the car hit the wall which I am personally fixing from my own pocket.

One more thing: No one seem to answer call there or provide you enough information when you are there.
Anynomous

22 April 2018

Worst insurance company in UAE they will never answer the phone, u need to go personally to their branch in dira to get the recovery number and get the approval and u need to do all the paper work your self even when the accident not your fault, they will tell you theres no rental car for you during the repairing time when its in UAE insurance law u get one very bad experience and very bad service don’t even think to insure any thing there
Anynomous

18 April 2018

Renewal done with no problem. All I had to do was to visit in person
Anynomous

04 April 2018

Its my Pleasure writing a review about Methaq Takaful Insurance Company, My experience with them is so nice even it takes some time to finished but the staff is very supporting specially "Enass Ajbna" she supports and guide me very well throughout the duration of case and encouraged me. I am Thankful To specially Enass & as well Methaq
Anynomous

19 February 2018

Worst Insurance company ever, no one picks up the phone , No proper customer service. i wonder if they even come to work .
Anynomous

01 February 2018

Very bad service, they will give you worst unprofessional workshops who will spoil your vehicle. It got 6 months to chase for repairing, changed three workshops, in the end spent money from pocket to get vehicle repaired from good workshop.
Anynomous

25 January 2018

The worst experience ever in my life.
They respond less.
Better don't deal with these people.
They just needs your money, but not to claim you.
Anynomous

17 January 2018

One of the worst insurance companies ever.
First, answering calls is out of the question for them. Just keep you waiting for hours.
Second, rude customer care and longest waiting to get a garage assigned.
Third, cheapest garage assigned who take years to fix things and don’t even do it right.
Had to actually wait for my insurance to get over and look for a new provider to repair stuff.
Anynomous

18 December 2017

The worst insurance company in UAE.
It might be cheaper & that's why they have very bad service and very rude employees especially the assistant manger in Dubai branch he is not professional at all and gives all the customers bad attitude, he treats them as if they are slaves also the inspector they are very rude.
Both of them having a very weird relationship with the garage where they fix the cars for the clients. The garage will write down things in your quotation to be change that's not damage and they will accept it for them.
And if you discuss it with the inspectors they will tell you it's not your business to know you have insurance with us to fix your car when get damaged let us do it for you.
If you try to call the office over the phone they're very slow to pick up the call you might be on the phone listing to those silly music waiting for someone to pick it up, then after 30min waiting when someone answer they transfer the call to the concerned department that will take forever.
Anynomous

11 December 2017

One of the worst company and attitude from employees ever
Slow. Not aware of there work. Dont answer phone calls. Not cooperative.
Please refrain from dealing with them.
Anynomous

16 November 2017

I took a policy from this Co for Car insurance at Ajman. I find their service the worst I have ever experienced. Conatacted the broker Khalid who sold me the policy. He simply refuses to help as if his only job isto collect money on behalf of the company. Their telephones are always busy and you can never get across to them. NEVER GO TO THEM.
Anynomous

12 November 2017

Worst experience ever in Uae. Guys never do car insurance from them. In case of government property damage claims either you pay yourself for clearance and wait for three months to get the payment or they will pay directly to the authority after three months.
Anynomous

09 October 2017

Very bad service, never answers the phone calls. If there is an option to give negative stars I could have done that. I doubt if there is even one customer who is satisfied with their 'service'.
Advise to existing customers: Dont call them, they will never answer it. Go to their Dubai branch and get the garage guys number and take your vehicle to the garage and deal with them through the garage guy. Make sure this is the last time you are dealing with Methaq.
Anynomous

08 September 2017

disasterous. lazy problamatic staff. nevr go there
Anynomous

28 August 2017

Absolutely nightmare! NO STARS FOR SCAMMERS

I am currently facing a massive problem with this company and their staff for more than a month now since they made me lose my car YES i don't know where the hell is my car??!!. They are rude, so unprofessional, liers, bullies, they never answer calls or emails, they are never helpful, they are BY FAR THE MOST LYING SCAMMERS i have ever met in my entire life, i can go on and on about the millions of dismay they gave me. I without a doubt refuse to recommend this place, Al Shamil Auto Workshop and Liberty Motors R P M Workshop.
I'm currently in touch with Dubai Gov. trying to sort this out.
You will really regret dealing with them STAY AWAY from SCAMMERS
Anynomous

15 August 2017

Regretting insuring my car with them and sorry for every single dirham i paid for that insurance policy!
No one to answer phone calls, carless employee and bad management!
Anynomous

28 June 2017

Absolutely terrible. I would give zero stars if possible.
I bought car insurance through an agent at one of the RTA registration centres after buying a second hand car. I had a minor collision and I could not get through to Methaq. I ended up taking the car to a repair shop and paying for it myself. I have no idea how anyone involved in a more serious incident manages.
Anynomous

01 May 2017

It's a nightmear not an insurance .. i swear the baddest insurance company in UAE maybe in gcc also
Anynomous

21 April 2017

Very bad insurance company impossible to contact. And for shure the worst in UAE the authorities should do something .
Anynomous

10 April 2017

If I had an option to put negative stars.An awful insurance company. Terrible word is an underestimate. Literally harass the customers. We are awaiting since last 6 months for the insurance to be settled. Nobody responds or bothers. Nothing happens at all. Saw their set-up in an RTA office and hence took it from there hoping it will be a good one. A BIG MISTAKE!!!.

NOT AT ALL RECOMMENDED TO ANYONE.
Anynomous

07 February 2017

This is seriously the worst company worldwide of all time. For them, its all about business and benefits, no customer care no customer satisfaction matter and no commitment in terms of responsibility.
I can see that I am not the only one, they are taking 3 months just to release a cheque for the damages their insured vehicle done to my car.
If anyone needs any proof for what I am saying here, contact me and I will give you all the paperwork.
Or try to dial their number and check if anyone will answer your call, except for the reception and insurance services "of course, income!". But you are lucky if motor claims and other department answer your call.
Anynomous

14 January 2017

One of the worst establishments I've ever encountered. I hope that no one has to deal with them. The correct government department needs to know about them and hopefully shut them down