Can't speak highly enough of this hotel. They went out of there way to accommodate us. Rita and Widan were very professional and polite and made our stay extra special. Thank you.
The Conrad went out of there way to ensure we were extremely comfortable and top notch service. They even upgraded our room which was AWESOME and gave us a very late checkout due to our plane departing so late.
Will definitely be returning to this hotel in the future. Thanks again
Absolutely beautiful hotel. The staff is attentive and respond quickly to any requests. They are responsive in the Hilton app messaging feature, making questions simple to ask. The executive lounge is great and has afternoon tea. Additionally, the jacuzzi and saunas in the spa are lovely. If I have the opportunity to return to Dubai, I will be staying in The Conrad.
I always stay at the Conrad in Dubai. The location is ideal and the facilities wonderfully modern and comfortable. But the reason I enjoy my stays is the staff. From the greeting at the door to the restaurants and lounge staff there is always a smile and an offer of service. For example there was Rita in the lounge. We were well served and informed about Hilton’s offerings around the world. We left wanting to book our next Hilton get away. Well done Rita. Well done all.
Excellent experience from the moment I reached the check in area. I had a long day and checked in at night and tired, however I Was professionally and warmly greeted by Nomi. She had an excellent positive attitude and spent time listening to my requirements. I was very pleased with her professionalism. Same excellent attitude at check out. These small things make a huge difference. I’m in Dubai next week and will definitely be back at Conrad. Very high standard of service all around the hotel.
Very nice and clean luxury hotel. Great service with particularly friendly staff. Perfect location. Already after the second breakfast the usual hot drinks were brought to the table without ordering. Attentions - small Cake- from the house there for the birthday. The outdoor Greek restaurant has a wonderful atmosphere. The quality of the food is just as good at the breakfast buffet as it is in the Executive Lounge. Definitely come back.
Beautiful hotel, best service, good breakfast and room service. very clean and modern hotels and roods, very kind n helpful staff, right next to the station and easy to get taxi, very close to shops and restaurants and clubs and 10 mins to the largest mall in the world, i would stay here again and again and again.
Great location, very good facilities, clean and neat, what you'd expect from a luxury hotel, a bit crowded though when I visited. Seems service lifts weren't working hopefully they fixed that.
Nice views from the rooms and the lounges. That's what I can describe from my fast recent visit for a business meeting at the executive lounge.
It's a cozy and posh. The bar behind is so cool especially when there's a horse race.
It's just a place you need to visit. The interior is out of this world. The staff are very professional, helpful and they seem happy.
Had been for a customer experience digital conference and the lunch menu was completely off the mark, never going to have lunch there especially by Conrad Hotel Catering as suppliers for any event! The ambience and connectivity was excellent!
I booked in Conrad Dubai during New Year’s and it was one of the best experiences. I arrived a bit earlier than my check in exhausted and everyone was more than welcoming. I was even upgraded to a Suite for my whole stay. All staff are professional, helpful and super friendly. The rooms are super clean and comfortable. I would definitely recommend this hotel for it was such a pleasant experience. Thank you for making my stay amazing!
Spacious and comfortable rooms. Good hotel choice for the exhibition and conference centre. Right by World Trade Centre metro stop. Extensive breakfast buffet. I would not say it quite lives up to a true 5 star mark.
This place does not really breathe the hotel feeling as the architecture is more that of an office building with boring hallways and lobby. The breakfast room is too small to accommodate the crowd once the hotel is decently booked by guests. But the personnel is very attentionate, professional and kind. We had the executive lounge offer, meaning that we were away from the crowds. A plus is the swimming pool area and pool bar which are a real retreat inside the busy city.
It's located on the Main Street of the city which is basically close to everything you would want to visit and it has a couple of night clubs and great restaurants. I wouldn't put a feed back on the rooms and the hotel since it's already a 5 star hotel so you would for sure know it's the best thing you can get.
Conrad Hotel is a five star hotel which is located on main Sheikh Zayed Road. Rooms are comfortable & food is delicious. It is well known place for Pakistanis too. Launching ceremony for PSL was held here too. Famous faces from Pakistan also like to stay here.Being a Pakistani, I am just mentioning the information for my pakistani fellows. Otherwise, definitely, other nationalities stay in this hotel in large numbers. It's a good hotel indeed.
Overall a pleasant experience(excellent rooms and service) . But the whole process of submitting and getting the security deposit left a bad taste.The reception swiped my credit card and on checkout reassured me that the money will be reimbursed. But even after a week (the day i had my flight back)they had not done that.If I had not called them up that day probably they would not have released the security money for which they had reassured me on checkout.Kindly make sure you get your security deposit released when you checkout.
What can I say, firstly the service is absolutely brilliant everyone is so friendly and welcoming. They are so understanding when it comes to asking for an upgraded room or asking to extend our stay for a few more hours. The breakfast is one of the best things about this hotel such a great variety of foods ranging from India. The swimming pool looked amazing especially Nina she is very polite however I was too busy to have a swim. The rooms are large and look fabulous with excellent views of the world trade centre and other skyscrapes. If you like your views you would love the views from the bathroom you can literally see the whole of sheikh Zayed road whilst having a bath. I would definitely stay here again if I do come back to Dubai, I had a delightful time staying here.
Conrad is a relatively new hotel in Dubai. Located in it's financial center, it is quite central with great night life, restaurants, malls and other stuff around. The hotel itself is a pretty standard Hilton with great executive rooms. However, the food is quite sub par.
The hotel is in a great location and the staff were wonderful. The concierge was helpful and resolved the minor issue with the room promptly while we were out (the light in the closet would not turn off). The tour operator that is in the lobby was helpful and allowed us to maximize our time in Dubai without leaving the hotel or making a phone call.
The hotel is on the subway line going to the airport or to the large mall in Dubai. My only regret is not staying longer!
It was a positive surprise this time in Dubai. After the many bad 5* hotels Conrad was very well managed. The cleanness is really amazing. I had a dinner at The Cave which was not my best culinary experience, the rib eye was really bad quality but the service was compensating the medioca food. Everybody in the stuff is extremely nice and helpful. While I have been here the other guests were really nice as well which is almost as important. The pool area is very nice even though there is no direct see beach I was not missing it. The music by the pool was loud but give a nice party feeling and I really liked it. I can absolutely recommend it!
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Conrad high standards. Rooms are large and the bed is very comfortable. Staff are generally courteous and helpful. Bathroom is enormous and quite practical although the lack of separate door to the lavatory was unusual. Nice to see a bath tub and separate shower. The dual basins make this a good choice for couples. Convenient location next to metro station so easy access to Dubai mall and the airport. Wifi was good and stable but limited connections to set number of devices so it might be worth bringing a travel router if you are needing to share to more devices. Generally, I do like Conrad hotels and this one did not disappoint.
Usual Conrad high standards. Rooms are large and the bed is very comfortable. Staff are generally courteous and helpful. Bathroom is enormous and quite practical although the lack of separate door to the lavatory was unusual. Nice to see a bath tub and separate shower. The dual basins make this a good choice for couples. Convenient location next to metro station so easy access to Dubai mall and the airport. Wifi was good and stable but limited connections to set number of devices so it might be worth bringing a travel router if you are needing to share to more devices. Generally, I do like Conrad hotels and this one did not disappoint.
Came here for an event a few days back. The ballroom was beautiful and spacious. The event went well and the staff were extremely kind. I enjoyed my time at Conrad. But, the joy came to an end when I went to collect my car. Took me 45 minutes to take it back. Not sure if it's from the event or if it's usually like that. It creates a huge traffic block on the streets and many hotel customers who were staying there were really annoyed.
Not sure if I'll come back with my car again if there is an event here.
But the staff and everything else was magnificent.
The hotel was decent. The rooms were comfortable and neat. The staff were really friendly.
The breakfast, I feel, could have been laid out differently in terms of menu and location. The executive lounge was not suitable for dining.
Overall an ok experience.
Big drop off compared to last year. Location is excellent when attending a convention in Dubai- just across the street from the hotel. Close to metro station and several restaurants.
Rooms are large and clean. Big problems with keys in elevator. Had to return to reception 4 times in 6 minutes to finally get a key that allowed me access to my floor. Restaurant on pool deck running out of house wine and items from the already limited menu. Owners / management are in cost cutting mode. Fewer staff than last year, towels worn out on pool and in rooms.
Staff not as polished as a year ago.
Not the best but still count on as good place keeping everything in mind.
Nice hotel, very convenient location for the metro and not a long trip from the airport. Good facilities - but need to clean the windows!
Conrad at four seasons in Bangkok is at least 30% better this one in every aspect. Perhaps something the hotel needs to work on is building a stronger management team and focus all the tiny mishaps that happen frequently. Being myself manager of a hotel I can nitpick issues that should never occur in first place. 3 stars because of its glits and glamour and a few friendly staff. Such a shame as this place has a lot of potential
One of the best places that I have stayed as you would expect. The gym was excellent. The hotel food was great as well. The staff was always ready to help. I would stay here again.
This was one of my all time favourite hotels. I have stayed here every year since it opened, sometimes for a month or more at a time. The staff, facilities, service, rooms, leisure, dining were all first class. However this year 2017, something has drastically changed. Lack of staff, lower quality food, less facilities, lower standards in most departments generally. Have been told a new GM took over recently. The staff are what made this hotel spectacular and it appears that most have moved on since the new GM took over. It's still a nice hotel, but I've been really disappointed with the new regime. It's expensive, but you used to not mind because of the service. Now that's gone . . .