Very unorganised, slow, and staff including doctors are rude and not thorough at all. I will do my best to never have to come to an Aster Clinic again. This is my second time coming to one and f their clinics and I am horrified. Never again
Aster Clinic is one of the bad clinic that ever i have experienced in dubai never ever recommended to any one this is writing while im waiting in Clinic this has taken 1hr not my token W503-W its say im the 3rd patient staff in reception is not professional They dont want to listen to patient anf rude if u sick please go to another clinic not Aster clinic in satuwa and i will write more about my personal experience in satuwa polyclinic dont vist this place stay away ..
I do not recommend this place staff is not nice to customers ..also waiting time so long they dont manage token well i hhav waited 45 minute to meet doctor . This place not recommended ..
excellent service. will recommend this clinic to my friends
Patient oriented clinic with good Cse staffs, nurses and Doctors. Put in their efforts to meet the needs of patients. Keep it up :) :)
I always prefer this one amongst all of the Aster Clinics, great experienced doctors and staffs , even the GP Dr Sibi has always been a good doctor to consult. Heard he is leaving the clinic, to where he is being moved
Pathetic. probably only place on the face of the earth where we can not contact by phonei dont know what do they achieve by this
Only 1 word DISASTER.. pls can you do something..all staff are very rude
MUCH BETTER TO CUT YOUR LINE ON THE TELEPHONE! WASTE OF TIME TO DIAL AND TO WAIT FROM SOMEONE WHO CAN SPEAK 😠😠😠😡😡😡😡
Worst clinic amongst aster groups. I have come to this hospital by 10Am and there is no one to attend till 12Pm There are two doctors who are at most lazy as ever. I would never recommend anyone for this clinic Better to go to jubliee/mankhool just 15mins away where we have many M number of doctors and caring staffs
I was very much satisfied with the treatment provided by this branch compared to otherand the caring and corporation they provided for the patients seems satisfactory compared to other branches
I had a terrible experience of waiting in the que for each and everything. Those who come there will be sick and frustated and you need to have efficient guys to make the process faster. I came out almost after 3 hours.
Very dissatisfied! Poor service, staff lack costumer service etiquette, complete waste of time.
Excellenet service. .. The staffs are very kind and helpful
Visted few times,recieved quick service last time.
VERY BAD EXPERINCE, VERY BAD SERVICE, STAFF IS SO RUDE NOT COPRATIVE, DOCTORS ALSO JUST MAKING MONEY AND TIME PAS NOT GIVING THE PROPER TREATMENT, EVEN THEY DONT HAVE LAB IN THEIR CLINIC, THE ASK FOR SAMPEL BUT REPORTS NEED TO COME NEXT DAY, SO FOOLISH
Its wondering to see the same feedbacks above! Certainly, Customer service is extremely bad! Executives doesn’t know how to behave with customers or approach to a patient! Doctors are good!
I have some physical problems such as hip and joint pain.now,i am living in Dubai.So, Binu Abraham,ortho,saleem polyclinic,Al Satwa is my consulting physician.He and his subordinates are well behaved persons.only because of that i feel better there.But, i have some bad experience from there. Some days before i took an appointment for 8 pm.but i couldn’t reach there in appointment time .i am 20 minute late.So,they to refuse permission. That is my fault.i’m back.yesterday my health condition got worse.my husband took an appointment through phone for me today 9 am.I couldn’t walk without the help of others. So, my husband came with me. Actually he have work today.He told his officers that he could be late today.we reached there sharp 9’0 clock.But,Clinic filled with patients and also have a long queue in appointment section.we try to show message regarding appointment process they send to me.But,the staff in that section didnot hear anything from me.And they told to us go and stand in queue.i already have an experience they to refuse permission because i am 20minute late. So,we decided to come backI want to know what is the need of appointment?
Worst and very poor service in everytime. Today i came to give blood for test @ 10 am and now 12 pm but still nothing happened. I am fasting for 12 hours and here 2 hours. Total 14 hours. If you like to spend your time for nothing and for standing this is the better place to visit. Its not even good to give one star. And this will be my last time. I am going to request to transfer all my records to any other clinic.
WORST SERVICE EVER! Clinic staffs are so rude. No respect. They have staff who doesn't have brain! for example, a patient will asked something and instead to get an explanation, they will tell "WHAT TO DO?!".. No words can describe how awful their service is..I regret the day I went to their clinic when I could have save my time by going to other better service clinic/facilities. Really really disappointed! I don't recommended this clinic. If there's another term/word for worst? it'll be THEM..seriously, not a good a one.
I was treated well. Happy experience.
Hi
Is there a option to take an appointment for a general physician in advance before coming to clinic ?So that i do not have to wait longer.
VERY GOOD INSURANCE DEPT. SERVICE KEEP IT UP ALL OVER VERY GOOD.
Good place for treatment of bone related problems. I always visit Dr. Binu for ortho related issues.
Very very poor service
In the reception they have 2 counters, but only one counter is open. More than 15 patients are waiting in the line but no one cares. Staff are too slow. Ladies patients dont have piority. They have to stay in the line with mens. One thing only good its doctors. Staff and management dont care about customers. Have to wait more than two hours to get medicine
Very poor service; But lets give them a chance. I will come today and see how it goes. The last time, I get there at 11am and done at 4pm 😊 I'll keep you posted!
are you accredited by national life and general insurance?
Doctors are good but staff need to be upgrade as not helpful at all, requesting Asther to pls look into it.
its opening time 08:00am and docters coming on 09:00am