About
Location :
Added by Jopie, at 27 April 2016
Opening Hours
- Monday 8:00 AM – 11:00 PM
- Tuesday 8:00 AM – 11:00 PM
- Wednesday 8:00 AM – 11:00 PM
- Thursday 8:00 AM – 11:00 PM
- Friday 8:00 AM – 11:00 PM
- Saturday 8:00 AM – 11:00 PM
- Sunday 8:00 AM – 11:00 PM
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31 Reviews
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11 September 2019
Very worst response. Provide all fake informations. They'll let you to travel here and there with zero responsibilities. Highly don't recommend.
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11 September 2019
worst!! you dont even deserve even a single star. I was there 9:45 pm because in the website 11pm is their closing time. They denied me of service because they said doctors are leaving at exactly 10pm and they have 15 more waiting list.!! how can they accomodate 15 people in less than 15 mins before doctors will leave? 1 min per patient?
i was begging them i have a terrible headache and i just need medicine to get through the night or even pain killer. i almost cry to the receptionist i went there with only my pajamas on. they told me to go to the hospital. 🤦♀️
i hope this people dont have loved ones that will get the same treatment as they are giving. you dont deserve peoples trust and money!response / report this review -
31 August 2019
had an appointment with cauvery sharma last thursday , worst doctor ever. was on time for the appointment , she hardly had time to look , she was busy with phone and hurt my mouth with some X-ray kit and the way she spoke to me is like doing the service for free.If she doesn't have time then why is she taking appointment? Pls don't go to this Doctor
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15 July 2019
It s amazing. Cooperative staffs n doctors.
U can get Ur Lab report thru email in case of emergency doctor will contact you within Ur registered number. Masha Allah a nice clinic. I like itresponse / report this review -
25 April 2019
Aster is the worst clinic I have ever seen and they literally play with your health and make it lengthy and complicated because of their own interests.. They see you as an opportunity not as a patient. And they don't even deserve a single star but I'm left with no option.. My message to all patients better look for some good clinic who really cares for you.. After all Health is the most important thing which you can't even buy.
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11 April 2019
I consulted Dr Paulson on 1st april with 37 degree fever and body pain. I had a lump in my body and i kept talking about it. He paid no attention. After two days temperature was 38 and i consulted the clinic three times in 4days. Third time i again told him how painful it is and showed him my report which stated crpc is 11.68. He didnt even see my report and my consultation ended in mere 2minutes after waiting for 2hours and he said i am ok.
Again i attended another clinic and i was referred to general surgeon for surgery. I am writing this review from Kerala as i left uae on an emergency leave as i lost trust on doctors there.
Please pay attention to your patients no matter how experienced you are Mr Paulson! It might not be a matter of sick leave certificate!
I had huge respect for Aster as your ernakulam one saved my brothers life and my relatives are doctors there. Some people doesnt look sick even when they are.. without even seeing the lump you just suggested me ciprofloxacin and tomorrow i am undergoing surgery because your doctor didnt even notice my pain once my health, continuos sick leave for over two weeks and the trauma you face when you are alone away from your homeland.. Aster UAE, never again
I work for another pharmaceutical retailer and we are taught customer is our king, pay attention to their nèeds.. pathetic service Doctor..response / report this review -
05 April 2019
Yesterday we went to ASTER CLINIC Karama for consult we patiently we waited in Queue from 7:35 pm to 8:10 pm only 3 person in front of me.
* Arrange a token mechine for registration of new customers.
We got token w 523 at 8 :13 pm. At that time receptionist select one doctor as a GP.
She never said this doctor may take these much time, she can refer the doctor which have very low booking.
Nothing she did. Only this reason we waited more than three hours.
Only this reason we were hate the aster for next reference and consult.
Regards.
MOHAMMEDresponse / report this review -
09 March 2019
First off these people are absolute gold diggers - They are going to make you wait 3-4 hours for a job that is about 15 minutes. Personally I was going to go see an opthamologist and they check my weight, height and even ethnicity, like how on earth does that relate to my eye! After 30 minutes they do a regular eye checkup for an odd 20 minutes. After this unusual hour you would think that this overly complicated procedure is finished but no there is more to the tail. After another 20 minutes I get called by another doctor and apparently the previous one was his assistant. He does the exact same things the previous one did but with eye drops (15 mins to take effect) just to "clarify" everything. After this monotonous 2 hours the bill was a whopping 240 aed. In conclusion this was by far the worst clinic I have ever been to with a 30-45 minute waiting period for the unfortunate.
From another unsatisfied customerresponse / report this review -
06 March 2019
Good clinic,
Thanks to sister Jolly who really supported me and gave me a positive vibe n helped me throughout my treatment. N also Mr.Christopher the physiotherapist who helped me get rid of my pain. His motivational words while doing the exercises supported me alot to recover.response / report this review -
13 December 2018
She may have become Dr but failed to be a human.
I visited this clinic before and I was happy with there decent service, this time I am extremely disappointed in how they have address your issue.
I had my wife suffering with high fever and she was denied to be consolidated by a Dr ( do not wish to disclose HER name ) just because there was 16 more patient in queue and her ends at 10.00 PM. We were just denied and recommended to visit hospital for high fever.
They should at least have 2 Dr when there are 16 more patience in queue.response / report this review -
26 March 2018
No doubt best Clininc especially Dr Riyaz Osman the way he treat patients thank you
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18 March 2018
Must share my experience when I met Dr Riyaz Usman, thorough professional from the treatment to the way he spoke to me and provided the medication ..I have recommended him to my family and friends.
Great going Aster you need Doctors like him !response / report this review -
09 March 2018
One of the best Aster clinics in Dubai. You find few good doctors there. Specially Dr. Leela, gynecologist, is really well known and experienced for infertility medications and also several others including Dr. Vijaya Narasappa, & Dr. Paul, General Medicine are good. Only issue here is their call center which is very poor. Sometimes even if you hold listening to Aster commercials for more than 10 minutes no one responds to the call. Here I’m talking about calling them during working hours. This is has happened to me 4-5 times in past. Aster team please consider this for the betterment of this particular clinic.
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27 February 2018
Hii, I have been following up for x ray report for my daughter to be sent to me. I have called over phone and was promised in one hour. I waited for one day and when i did not receive i went there to request in person. They again informed me they will send by email. I have tried the landline so many times and nobody picks up. On contacting call center there is no progress. i was looking to get her treated there but now will change my mind. Very very poor service.
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24 February 2018
Horrible. Trying to call since so long and nobody answers.
You are a clinic that is supposed to have people available at all times to pick up the phone!
Nobody has even bothered to get back with me if my insurance has approved one of my tests how are you supposedly “going to treat me well”
Really pathetic serviceresponse / report this review -
13 February 2018
Worst service ever!!!! Staffs in the reception are very rude specially the Filipino guy named Jericho,,, how dare him to talked to me that I’m okay,,please note this,,, with a high note and just walked away!!! OMG!!! they didn’t even take the temperature of the patient!!! Hellooooo????is this a clinic or what???they are not organized!!! The doctor just gave me the medicine confidently without checking the history of my allergens😔😔😔when I googled the medicine that he prescribed for me, I found out that It may harm my body because It contains penicillin!!! Appreciate if someone will take time to call me and I will tell the whole story!!!
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05 February 2018
This company is very big name but I went yastuday at 9 they say it's close .and in Google they wrote it's till 12 .you should correct the timing in Google. keep your name number 1 and fix the timing in Google please
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28 January 2018
Yes, less queue on patients but poor service!!! They work like robots. Even the general doctor (good for him I forgot his name) did not say anything. Just gave prescription, that's it. Didn't even suggest what to do or what to eat..
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14 December 2017
Do the pediatrics at Aster know how to understand a kids problem no one has patience ..all pediacs are too busy to listen to the problem . quick action quick service seems to be their waypediac tries to scare the kid and apprehend them rather than understanding what thier problem is . Its not the first pediac of Aster three different clinics three different docs all the same hygiene is appreciated but when interacting with a toddler dont scare them by wearing unfriendly masks and gloves and behaviour is that of jail wardens than that of doctorsbetter visit a doctor who has patience !! Many a time its not the medicine that cures but the assurance and positive vibe that cures..medicines can even be suggested by pharmacists and google you visit a doctor to get answer to the problem..but here they have no time to listen. such great vision by the management let down by their team !!
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17 November 2017
Best service, best costumer care, helpful staff & clean and tidy area i would recommend best wellness and clinic in this area
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26 October 2017
Worst service by anumapa. If there is only -negative rating here i would put a negative rating. I never expect a service with aster by this kind of behavior of the staff. She quoted “ she just taken a package” so what? So pathetic! Please see through this staff and kindly retrain her. This kind of employee is an utter disgrace to your esteemed company.
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10 July 2017
I usually visited over here frequently .nice and friendly staff.Especially ENT doctor and staff.The new audiology department is a better choice for hearing treatment.
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07 July 2017
One of the good place to see a doctor. Was reading some review about the waiting time, my take to that is if there are a lot of patients are waiting for a consultation, that means that doctor has much of patient, if a doctor is having more patient that means that the doctor is good. Right? Doctors are prescribing medicines that was not covered by the insurance? I experience that. My take to that: Insurance usually don't cover expensive and good medicines, they usually covers low-end and secondary medicines. Having said that this clinic is in the heart of Karama area, the ambiance awesome!
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06 July 2017
Worst clinic , Doctors are commercial driven and don't treat their profession as a noble profession.
One such example is of Dr Leela Manjiri as my wife visited her for Treatment and she is purposely prescribing medicines which are not covered in the Medical Insurance and trying to charge the consultation on us.
Please avoid this doctor completely!!!
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05 July 2017
Very good customer service. Experienced Gynecology Doctor available in this clinic.
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15 June 2017
Professional and decent approach from the staffs. Clean and neat atmosphere. I met Dr. Sreekumar Sreedhar several times here. Good attitude from the doctor as well.
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02 May 2017
Clinic is well equipped and staff is good. More specialty doctors are available. only reason for me to rate 4 Star is because of the traffic sometimes and parking.
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16 February 2017
Worst of service. Firstly half of their GP's don't have bookings while other half close talking walking different time a day. Further they are promoting medicines which I never heard in my life and not covered by insurance. So pay full but medicine doesn't work maybe we are samples. Further when complaints they intentionally give a number which would never pick patient suffers and goes to another clinic. Maybe dr. Mopen should stop increasing clinic and reconcentrate on quality otherwise it's just a trial n error shop and not health care.
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20 September 2016
A pretty decent clinic! It has good doctors, but it is best if you book an appointment before you go because otherwise the wait could be long. I have not had any problems with them.
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21 May 2016
Very poor service at reception as well as their booking no. 044400500 is a waste.
To book an appointment with any dr. We should employ one person with salary to keep dialing that crap no.
It always responds the no. Is busy.
Very pathetic.
They intentionally keep d line busy.
True professionals will find a way out to keep the line available atleast in few times try by the client.
Worse experience i should say.response / report this review -
04 May 2016
Pretty hectic with a good amount of wait time in general but that is because they are in the heart of Karama. Overall decent service though
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