Ali & Sons Porsche Service Centre

Location :

P.O.Box: 915, Abu Dhabi - E30 - Abu Dhabi - United Arab Emirates
Added by Jopie, at 16 August 2016

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• Hamed Al-Jabri

  07 December 2016

  I was there for my VW Tiguan normal regular service. What pissed me off was the customer service employee who was on the phone for almost 4 minutes while i am sitting in front of him, completely ignoring my presence ! let alone not offering me a tea or coffee !!
  I straight away gave him a harsh feedback once he hanged up and he sincerely apologized but that action ruined my experience.

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• Mohamed Alhosani

  06 November 2016

  Lyndon does not know anything about customer service. He lied to me, told me that they changed AC filter, but they did not. When I asked him the next day, he said we forgot

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• Kaustubh Shinde

  19 October 2016

  Had given the car for service with a list of problems. They kept the car for 10 days gave back the car without fixing some of the issues. Visited the service advisor again after waiting for 45 minutes Lyndon (service advisor full of attitude) who needs to know what us customer service!!! He stated I never reported the issues. When pulled out the job card found all the problems reported when the car was given to ali and sons and Lyndon wanted to book another appointment to fix them. This is how negligent the staff is!! Ali and sons please train your staff how to retain customers as I would never recommend anyone to visit your service center!!!

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• Asgalpha

  12 October 2016

  Quick and thorough service, what more could I ask for

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• Andrew Ralston

  23 August 2016

  Walked in through the front door no one said anything and out to where some of the used cars are. I stood for 15 minutes at the same car (one which I was interested in) then got sick of waiting. Walked back into the showroom where a nice lady asked how I was as I walked by then a second person came up to me to see if I was requiring help, I replied with im just leaving as it took 15 minutes for someone to take me on.
  
  Moral is don't judge a book by its cover, Maybe I did come in with shorts but that doesn't mean I can't afford anything there.
  
  Hopefully next time I come in or anyone else they are took on Instead of sitting staring at a car.

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