Name: Nissan Mussafah Showroom - AlMasaood Automobiles
Address: M12, Mussafah Complex - Musaffah - M-12 - Abu Dhabi - United Arab Emirates, AE
Telephone: +971 800 300400

Nissan Mussafah Showroom - AlMasaood Automobiles is a car dealer, located at M12, Mussafah Complex - Musaffah - M-12 - Abu Dhabi - United Arab Emirates. They can be contacted via phone at +971 800 300400, visit their website en.nissan-abudhabi.com for more detailed information.

Location :

M12, Mussafah Complex - Musaffah - M-12 - Abu Dhabi - United Arab Emirates

Contacts :

Added by Jopie, at 15 November 2016

Monday 9:00 AM – 7:00 PM
Tuesday 9:00 AM – 7:00 PM
Wednesday 9:00 AM – 7:00 PM
Thursday 9:00 AM – 7:00 PM
Friday 9:00 AM – 12:00 PM, 3:00 – 7:00 PM
Saturday 9:00 AM – 7:00 PM
Sunday 9:00 AM – 7:00 PM

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Anonymous

03 September 2022

Booked a car since apr, supposed to receive it early june, today is sep and still no update and nobody will inform you about any update, you have to keep following up and end up with nothing. 👎
Anonymous

02 September 2022

Excellent service
I visited the center for 1st service of my car. After token i met Mr Vivian at counter he was nice person.
He complete paper work nicely in short time. His behaviour was outstanding he is professionally well trained person.
Thanks Vivian Thanks Nissan
Anonymous

31 August 2022

Very friendly and extremely helpful staff. I had a really nice experience visiting for my car. Their employee Soha helped me a great deal. They did great smart repair work on my car my car looked brand new. Would suggest everyone to go here 🤝🏻
Anonymous

24 May 2022

Done 2nd service. Reported faults still exists. Was told that they will call me back to update the status of one of the fault which they couldn't fix. No one called yet. Tried many times to reach service centre through call center. Call center told me one of the service agent will contact me soon. That also didn't happen. Very bad communication and no customer care..
Anonymous

26 April 2022

Though I visited with appointment for test drive they are not interested in helping as the representative does come out of the room even though receptionist informed her. She just said lease may be a better option or second hand car may be a good option. So by looking at you they decide on their own perception which is poor judgement and under estimate of customers potential. Hopefully they change their attitude so that they can attract more customers.
Anonymous

05 May 2018

Nice showroom cooperative staff. Bilal hashmi was very useful and knew ins and outs of evey vehicle
Anonymous

04 May 2018

Best cars with reasonable value. Love the new car smell. Thank you to all Al Masaood Automobile employees for their great service
Anonymous

12 March 2018

Best location for original parts. Good service
Anonymous

01 March 2018

Don't go in there, unless you will end up buying a car
Anonymous

15 February 2018

Very efficient, but u need to provide your registration or VIN no. Otherwise you won't be able to buy any parts.
Anonymous

09 January 2018

Services are good, but sometimes they take more than 1 day to finish servicing.
Anonymous

15 December 2017

It's better to make an early appointment
Anonymous

25 November 2017

Service offered for nissan , Renault and infinity cars. Well managed spaces for parking. Sales office is in vicinity. Good experience overall..
Anonymous

29 October 2017

Needs to be better managed on receiving customers at service desk
Anonymous

23 October 2017

Ask for Mr. Khalil, he really helped me and went out of the way to get a better service and deal from Al Masaood. God sent person. Instead of asking for Service, ask for Quick Lube, it covers majority of the service work, and costs fraction of the Service cost. Do partial Major service every 20,000kms and Major service every 40,000kms. Apart from these, every 10,000kms do the Quick lube service, instead of the regular service.
Anonymous

25 July 2017

Nice showroom. Very helping staff. Look for wassim if u like to purchase a nissan
Anonymous

06 June 2017

Good customer service, they have really stepped it up recently. You're attended to promptly now, whether walk in or appointment which wasn't the case before.

They offer a free taxi service if you're giving your car in for servicing which is amazing.
Anonymous

03 May 2017

Very bad representatives !they have no idea what they are talking about -disrespectful/no etiquettes .during my major servicing in informed my key wasn't working -not being an automobile person I knew the key needed to be replaced n since my car is under warranty asked for same .i was made to run around like a fool-we r reprogramming the key ,the computer got overheated ,it's ur bad luck .
I mean if the representative doesn't know wht he's talking about he should t be there in the first place.i had to raise concern and hopefully expect the manager to solve my problem.but very disappointed with the mistreatment received .they should do something about it .i have never had such problems in my previous Volkswagen experience .
Anonymous

18 March 2017

Best place to get a car in the middle east. Showroom is big and had different choices of cars from different classes. Service is the best..
Anonymous

05 March 2017

I bought my fist vehicle in the UAE from here. The sales lady were friendly and the delivery of the vehicle made me feel like a king. You get free coffee while your car is getting a service.
Anonymous

23 February 2017

Visited for Nissan vehicle service. Highly unorganized customer handling. I dropped my vehicle in the morning and thankful for the drop back to my office. I was informed that the vehicle is ready to pick up in the evening. When I went to pick up, they initially asked to pay, but after payment they informed me that the vehicle is not tested and to come again tomorrow. I was loosing my patience, as I sent the office car I came for the pick up after they asked me to pay.

Its not all, I was taken to another location to pay for job as the cashier did not accept debit cards. At the new cashier, I was informed that I can pay only for the service at the location and had to come back to the other cashier to pay for consumables and special attention. Then they said they cant issue the receipt and asked me to come the next day. I requested to send the receipt by email. Then they gave the wrong vehicle key which looked like mine but the vehicle is not mine. Then they informed that they have charged for the wrong ticket and I had to pay more minus what I paid.
The system, coordination and making things simple for customer is at fault.
What do you expect me to do? When I wanted to talk to a manager, the manager was not there. The other staff looking at the scenario tried to console me and gave some coffee as well.
Anonymous

22 November 2016

just Normal customer service , it is not special , but not bad. my three Nissan cars are GTR, Nissan Patrol , 370 Z all Nismo. the Maxima is not a beast no more just another car.