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About

Hotel Promenade is a lodging, located at Samora Machel Dr & Henshall Street, Nelspruit Central, Nelspruit, 1200, South Africa. They can be contacted via phone at +27 13 753 3000, visit their website hotelpromenade.co.za for more detailed information.

Location :
Samora Machel Dr & Henshall Street, Nelspruit Central, Nelspruit, 1200
Added by Jopie, at 24 September 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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17 Reviews

  • Greg Van Niekerk
    30 March 2018

    Very nice hotel for the price, good aircon and very friendly staff made my stay here very pleasant

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  • Aura Time
    20 March 2018

    Location is the worst. Place is clean lights and plug was neglected. Parking not good if you will leave your car the whole day, its not covered. Room is beautiful don't make that mistake and it's very clean

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  • Rudolf Van Vuuren
    20 March 2018

    Affordable accommodation in the heart of downtown Nelspruit. One of the few hotels that still offer large rooms. Wel maintained and friendly staff.

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  • Ashley Mankga
    06 January 2018

    Giving you 1 star because you can have the fanciest hotel in the world but service will remain king.

    Service from Desire at reception was the worst ever. Firstly I went out for a smoke in the evening and she thought it was appropriate to ask me"don't you sleep", secondly, in the morning she was at reception again and asked me, "I thought you left already, when are you leaving?" What was that all about Desire? I've never had any previous encounters with her and she doesn't know me from a bar of soap so why would she think I'd appreciate such sarcastic comments from someone who I barely even know?

    I found that incredibly offensive and it most certainly left a sour taste in my mouth. Bad service and I wouldn't recommend her services to anyone. That basically concludes my stay, it was awkward, uncomfortable and just not an enjoyable stay. Very disappointed because I spent 9 nights there and if you add up the money, it's just a regrettable experience. Should've gone somewhere else where the staff is not so rudely inquisitive.

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  • Mncedisi Thabiso
    02 January 2018

    The place was clean enough to have a peaceful sleep and their stuff is really helpful when needed.. I definitely want to say thanks to Thabang their receptionist, he doesn't have much time working the but he tried by all means to insure we were well taken care of. Definitely I will go back the day I decide to go back to Nelspruit.

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  • Nadia Labuschagne
    14 December 2017

    This hotel doesn’t deserve a star. Friends arrived a day earlier and got mugged due to not enough parking and they had to park by the centre parking. Other friends ran after the mugger and the security had the audacity to ask if they caught the guy. When I arrived my bedding was dirty with marks and condom papers on the floor, blood on the floors and curtains in another friends room we ended up sharing a room due to feel uneasy/uncomfortable. The staff has a no care attitude. Absolutely disgusting!!!

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  • Andre Mc Donald
    26 October 2017

    Great hotel. Good food

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  • Maxine Schaefer
    21 September 2017

    The rooms are very large but the en suite bathrooms are dated. Breakfast is served buffet style and there was a good spread.

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  • Mornay Van Vuuren
    16 September 2017

    Well appointed. Friendly service. Not a great location. Interesting history of the building. Little bit noisy. But over all a good stay.

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  • Ndivhuwo Sivhula
    15 September 2017

    If you love stiff beds, you'll love this place.

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  • Michael Thomson
    09 August 2017

    An ok hotel. The room was fine. Breakfast wasn't great.

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  • Tania Maré
    09 July 2017

    Neat and clean. Beds very comfortable with nice clean linnen. Bathroom a bit disappointing, could do with a major upgrade. The nite staff at reception was extremely helpfull upon checking in and resolving a problem we had.

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  • Willem Botha
    27 April 2017

    I haven't sleep there because it is in my hometown but is looks nice

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  • Mackenzie Muhlanga
    28 March 2017

    Good conference facility available

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  • NAIMO FAKIR
    16 January 2017

    Very nice place to stay, nice price, nice romos.

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  • Molibiemang Modise
    02 December 2016

    The hotel is quiet nice and will be much better once all the renovations are done

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  • Noluthando Tshabalala
    01 October 2016

    I would not advise anyone to stay here.I have experienced better 3 star hotels.
    My stay was 30 September to 2nd Oct,as it is I am requesting cancellation of my stay.
    They allow other guests to make noise in (hotel passageway) and out (pool area) of the hotel.Its a small hotel and if you have a bunch of people sitting by the poolside at 6am (which is very close to the rooms) making noise and not being requested to keep it down,you compromise others peace of mind.
    The carpets on stairs and corridors are stained,leaves much to be desired.
    To be honest this is a horrible hotel!
    I will not come back nor recommend anyone to stay 👎🏾
    One star is not even what I wanted to mark,if there was a way of marking 0 star I would.

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