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About

Southern Sun Waterfront Cape Town is a lodging, located at 1 Lower Buitengracht, Cape Town City Centre, Cape Town, 8001, South Africa. They can be contacted via phone at +27 21 409 4000, visit their website www.tsogosun.com for more detailed information.

Location :
1 Lower Buitengracht, Cape Town City Centre, Cape Town, 8001
Added by Jopie, at 12 February 2017

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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20 Reviews

  • Brad Middleton
    16 March 2018

    Nice hotel, nice clean rooms and bathrooms with a comfy bed but the service is really lacking for the hotel rating. Had issues with checkout and every time we ordered or ate at the hotel we had service issues or attitude

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  • Madeeha Jansen
    22 February 2018

    A dinner at their restaurant is something to be admired. The decor is calming but very welcoming. I was only visiting and did not book a room, but if I had, I feel I may have been pleasantly surprised. Absolutely worth a visit whether it's checking in, or sitting down for a hearty dinner.

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  • Nelli Ta
    13 February 2018

    Everything really good.only the pool is quite small for the size of the hotel. We ordered room service breakfast which was pretty good for the low price. In fact all of the room service items have really good pricing.I noticed the staff really helpful and friendly. The tv in the room is really small. Beds are pretty comfortable.

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  • Rima Darwiche
    26 January 2018

    Great hotel but not with children. This hotel is best for corporate travelers & we saw lots of airline crew stay here. Our standard room had two queen beds & it meant it was cosy. The staff are very friendly & helpful. When we complained we could smell cigarette smoke in our room , they happily moved us to a new room & helped us relocate. The breakfasts are great & coffee really good. Dinners & room service are top quality.

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  • Cindy Nair
    17 December 2017

    Can be a better place
    Check-in is at 2pm and I was there at 3pm. My friends room was not ready!!! Mine was ready but we had to wait an hour for the other room to be ready. Why is it fine for you guys to be late but yet we cannot check out later???
    The receptionist was not friendly, or apologetic about the delay. Check out was also disappointing. Had to wait for a very long time before being assisted. I think that process can be better streamlined.
    I was on the first floor and walking past the spa/gym area was not pleasant at all. There was an awful smell, probably also because of the toilets close by in the passage.
    Other than those issues, I was happy with the cleanliness of the room, the free parking and the breakfast staff were amazing.

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  • Amir Jalil
    01 December 2017

    It is a good place to stay. City conference centre is at walking distance.
    Saray, a turkish restaurant is nearby.
    It is near to Victoria wharf, a water front.
    Peaceful
    Lively breakfast
    Good Internet connectivity

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  • Joyce DELLER
    26 November 2017

    Clean, friendly staffed hotel. Good security. Free Shuttle bus to the Waterfront. Large eating area that provides privacy. Wide range of food to choose, all cooked well. Comfortable reception area.

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  • Simon Shearer
    06 November 2017

    Well sited for the Waterfront but walking back in the dark on main roads, we were pestered by homeless beggars despite the presence of security personnel. Next time we took a taxi! Hotel itself fairly good, reasonable breakfast but mediocre buffet evening meal so we ate on Waterfront (lively and enjoyable experience) on other occasions. Small outdoor unheated pool and never saw anyone in it. A reasonable base to explore Cape Town and it's surroundings during the 3 nights we stayed.

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  • Zaid Ismail
    08 October 2017

    Overall very positive experience. Minor issues with the maintenance of the room. Window didn't close properly and basin drain backed up a little. But other than that, it was comfortable, clean, and breakfast options were great.

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  • Cynthia Mdlolo
    04 October 2017

    We always have a great experience with Southern Sun Waterfront hotel, to us it has really become our second home my kids really love it here. We always look forward to visit during holidays, the Staff and the Service is Amazing. Thanks to the Management team, keep up the great job!!!

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  • Junaid Syed
    12 September 2017

    I stayed here when I was on honeymoon. The hotel was clean. The staff where excellent and everything was central for us. Great place to stay. Will stay here again when I'm back in Cape Town.

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  • Enrico Ursomando
    30 August 2017

    I stay with my family for 3 days. Good positiltion in the city. Clean and good in quality. Pool and shuttle to waterfront every 30 minutes. Room clean and completed but not so big with furniture and carpet not so new.

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  • Pelo Ponneso
    16 August 2017

    Standard double room of average level. Very good buffet for both breakfast and dinner. There is no real spa, just outdoor swimming pool and possibility of massage. The staff service not always at best.

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  • Guus Hennen
    11 August 2017

    The hotel is in the center of Cape Town, a 15 min walk to Waterfront. The accomodation is very nice, comfortable beds and a clean room. The quality of the food is above standard. One of the downsides of the hotel is the speed of the check-in.

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  • Natalee Naidoo
    20 July 2017

    honestly amazed at the exceptional level of care at this hotel. I had a small issue with my room and in a matter of 30minutes I had a new room, several people checked if the room was to my comfort and all while staff were super friendly and accommodating to my needs. special Thanks to Christo and Riaz. great service!

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  • Roman Emin
    16 April 2017

    The Southern Sun Waterfront Hotel is a very nice hotel near the waterfront in Cape Town. The staff is friendly and helpful. The hotel have a shuttle bus to the waterfront which is very handy. Food is good and the rooms are clean and comfortable.

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  • Candice Krieger
    02 April 2017

    Centrally located with access to all major attractions in CT. Hotel food was really great - try the beef fillet with tornados (piped mash) - it was divine! The hotel itself is luxurious and perfect for a city break.

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  • Santie Kemp
    10 March 2017

    One of my favourite hotels. Good location close to main roads and to tour Capetown. Shuttle service to waterfront therefor no need to find parking space. The shuttle will deliver you safe to the hotel after a night out in town.

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  • Grant Jackson
    06 March 2017

    Centrally located, you can walk to almost everything. Rooms are comfortable and the beds super comfortable. Have stayed here may times and have always been impressed.

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  • Stephen Gitonga
    19 February 2017

    An excellent place to stay. Located at the heart of Cape Town's finest attactions. There is a shuttle to the waterfront every hour with the last one leaving the waterfront back to the hotel at 1115 pm. Make sure you specify that you need a room on a non smoking floor. The smoking floors have a heavy tobacco smoke stench and would be uncomfortable to non smokers. We were lucky the staff changed our room promptly.
    For a four star hotel their internet is ridiculously slow and there is a limit on usage. I don't get that
    Altogether though it is a very good place to stay. And oh the breakfast REALLY.IS.SOMETHING

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