Friendly staff, good service, gave quote before proceeding - good, expensive though
Excellent service received from Mr Ivan Lambert. Keep up the good work.
It was ausome we got an appointment to come back again on friday
I was told I had to wait 6 weeks for a small hose the size of my hand to repair my Pajero sport and there was no other choice and I would be without a car for this period. I phoned around and got the Mitsubishi dealer in Johannesburg to get this in 2 weeks. Is this not the job of Rola motors to assist their clients?
They also kept telling me I had to replace one set of my cars brake pads at every service at 10 000kms. After I queried this I was then told oh they can go for another 2-4000km which they did and saved me alot of money but that was after doing this repeatedly for 18mths. I don't trust them.I don't want to pay for the deli and smart surrounds.
Amazing Staff and Service was done extremely quickly in order for me to fetch my husband at the airport on time
Thanks for the directions and coffee. Greatly appreciated. Thank you Alison
Excellent service when arrived at Workshop even though not booked in.
Coffee good and great courtesy car home.
Bad Bad your sevice agent Treasure is to put it mildly useless and not informing any delays causing overseas visitors to wait an hour at The Airport as he promised return of my vehicle a time and made us wait 2 hrs not communicating any delays
Very friendly and helpful staff at the Parts Department
MB B200 CDi 2015 with valid premium motor plan and service due in 1500 km:
"Oh, you need a service? Well, the first appointment I can give you is in 5 weeks".
"Your car will be ready latest at 12:00 today, we will call you in the morning and confirm"
- no call at all, after 3 reminders and threatening them to take a rental car at their expense it was ready at 17:00, missed 2 appointments.
The worst MB service I've ever seen in 25 years, yet all pretty well dressed and smiling professionally - lol. I was told during a survey by MB that they are known to be the worst in the Western Cape. Surely never again.
Best service and friendly service always giving their 💯% to customers and clients.
Place a reservation a week in advance and only get half the work done because they don't have oil !!
Poor communication lead to very long wait, while they also scratched my steering weel.
Superb service. These guys will go the extra mile for you
My fiancee took her car for a service and when we collected it had a cracked windscreen. I have been trying to contact them since 14h00 and they not answering the calls. I am not a very happy customer.
My Fiance took her car for a service she cannot keep quiet about your service. well done and continue to take care of your customers
The receptionist is very friendly and helpful and so is the sales people. Oh and the coffee taste really good.