5 star customer service. Thank you to Jade and the Service Manager who assisted me with a fault that I thought would take forever to fix but was in and out before I could even finish my complimentary coffee. Thank you guys for making my day.
Service Manager is the best. Fancinah, I had forgotten my phone at home and needed Renault shuttle services. She made it happen
Very helpful staff. Good range.
Absolutely terrible, car service was done poorly, car was not cleaned, I was lied to over the phone about a quotation and I have not had one good experience with Renault Bryanston. From the day I got my Renault it was an issue as my car appears to have damage repairs yet I was told it was accident free. They also took 2 years to give me my spare key which I was meant to receive on the day I received my car. I would never recommend such a poor service to anyone.
Have always sent our car there for service. Service is great and efficient. Last time we sent the car in we were charged for a wheel rotation but it was never done
Service is good. No complaints.
Service was good but after valet left dirty windows etc .
Good and Bad but will use again, Bad there was one service consultant on duty, with the gentlemen helping checking in cars, so check in was quick and painless, because they where under staffed, they got the vin number wrong, this then delayed my service, as they also did not properly check to see the vin showed a 2014 Clio and not 2016 Stepway, the service department was friendly and apologies where given, but what surprised me was the lack of care from the rest of team, they just scared about doing their job not caring about the rest of clients, basic client care and work as a team and stuff like this won't happen then you will be dealership that nobody will be able to rival. So Good in terms of friendly and keeping client happy but Bad in no teamwork and each to his or her own.
Very good. Sales guy Rami was very good and very helpful.
Very good, thorough service. The salesman encouraged us to test drive as many cars as possible. Didn't feel rushed or under informed when we left.
Excellent customer service from all I dealt with.
Booked my vehicle in for a service online. My experience at Renault Bryanston was simply the most pleasant I have had at any dealership in a very long time. Great people, great service, clean workshop and fantastic coffee. Well done to the service department, they will most certainly get my business in future.
Hi My name is Alastair Oakes. I recently bought a 2016 Renault Captur 66kw that had previously been involved in an accident. It drove well except for two annoying lights on the dash board, Stability control and Hill start resistance. I booked the car into Renault Bryanston who kept the car for two days. On collecting my car today, everything was fixed and I wasn't charged for doing it. Thumbs up to Renault Bryanston and their staff.