Extremely efficient and professional. Unfortunately very pricey
Good cars, good service, good prices, good coffee.
They take FOREVER to answer the phone if it is answered at all. Management needs to get involved
Show room beautiful. Service excellence and workshop most reliable .need to improve reception area of service centre
Quite amazing. Parts are accessible on the shelves. Customer service is up to scratch.
This is the worst experience that I have ever encountered. This dealer(Audi Centre Sandton) needs help. My 2013 RS3 which I bought in October 2017 and had for 1 week until it broke is sitting there for almost 7 weeks for a single piston replacement. I still don't have confirmation on when I will get the car back. The car has a damaged piston which seems to be a common issue on these engines as the same issue is experienced by many people. With knowing this Audi insists on only changing the one damaged piston knowing that there is a quality issue with all of them. I don't have any detail or proof on whether this damaged piston also damaged the cylinder wall and better be getting a full report that this was checked by engineers and also a guarantee on parts and workmanship. I was a huge Audi fan and have had 5 of them over the last few years but I am sad to say that my wife and I will never buy another Audi as the service to customers is pathetic. I have no confidence in this brand any longer and will not have piece of mind in future as it seems that the bare minimum is done when repairing the vehicles just to get them running. For now just get my car back to me so I get rid of it as well as my S4 and switch to a brand that actually cares about their customers. Oh and thanks for assisting me with an A1 after 6 weeks of having to find my own way. That's what I get for investing an a RS.
Poor service
No timely updates on vehicle
Service agents don't answer phones
Seems they under staffed
Always professiona. Best Audi in JHB.
Love sending spam email, after specifically asking not to be added on any marketing lists, I've been added anyway.
After using my time to reply to one of these emails, Bruce van Rooyen did not have the time to read it, respond, or remove me from their spam list..
Sooo.. congrats with the rating above.
I went there with the intention to buy. They couldn't even be bothered to acknowledge my existence. I'd give them negative stars if I could.
This place knows what customer satisfaction means. Have been with them for 2yrs now and i always get a 11/10 service
The staff here is quiet helpful, needed a few parts and I had great assistance
Great selection of Audi's. Helpful and friendly Team.
Very professional place! Friendly and impressive staff. They offered me a cappuccino!
I would be tempted to buy a car from them even if I got a better deal elsewhere, which I didn't ;)
Great service. Friendly and helpful. Thank you Naj for all the info and the passion you talked about the brand
Utterly terrible experience their service department. Service rep's dodging my calls, and making promises they make no intention of keeping. I will never go to this branch ever again.
Misleading and not satisfied at all. Reported to Audi SA
Helpful staff and a pleasant environment
Service isn't the best, you have to wait sometimes.
Fast and professional service. Keep up the good work