would love to book my car in for a service but for the last 4 hours no one answers the phones, I get reception and when you get transferred all you get is they not at their desks, Shocking !!
The place where I have my Ford serviced. Always had good service from them. Always feel welcome.
The amount of SMS Spam, plus random calls to update my “information” is driving me nuts. I clearly stated that you couldn’t use my information for marketing purposes. I know you get around this under the pretext of updating my information, you are either a ethical business or a business that tolerates deception.
Actions speak volumes.
Expensive in such a way that you don't know what you're paying for. My car came back with scratches and no-one owned up to them. They claim they washed the car after conducting the service, but it looked dirtier when I collected it than when I took it there in the morning.
when you get service its good. just expensive, here you pay for everything. not use to that.
The staff by the parts department very helpful
Never in my life have i experienced this amount of Bad service. Agents never call you to give you updates on cars, the dealer ship did not even call me when they received my car after it had been towed to that branch. i tried to get me car moved and Ford was also not very helpful. All that this branch is good for is wasting your airtime while trying to find out whats going on with my car.
I have always gotten helpful and insightful advice from the friendly staff.
Poor Service. Unethical. Failure to disclose that cars have been in accident before before selling to client. Procrastinate in giving car service. Unprofessional
CMH Kempster Ford in Randburg damaged my car when they replaced my cambelt in April. They do not give any feedback on their mistake and take no responsibility. NEVER use this Ford for any service.
Bought a new Mazda 3 Fantastic service
Cost are to extreme sales service confusing invoices incomprehensive, dissatisfied customer never to go back
A total solution dealership. Helpful and knowledgeable
Worst service and parts replacement I have ever experienced I have been back 6 times for the same parts to be fitted.
Disappointing and extremely poor service, won't be back here. Staff also unapologetic and unfiendly.
I'm disappointed in the response to the online service form submission. I waited and then had to call in myself.
Awesome service and just overall great experience!